Room Attendant - DoubleTree by Hilton Singapore Robertson Quay (Pre-opening)

ARAVEST SG MARLIN PM PTE. LTD.; Singapore; Presencial; SGD 24 000 - 42 000; Tempo integral

Resumo da oferta

Hilton is seeking a Room Attendant to maintain guestroom cleanliness and presentation, ensuring a welcoming environment for guests. You will assist guests with requests and support the hotel’s high standards of service and hospitality.

Responsibilities include cleaning guestrooms, replenishing supplies, and ensuring compliance with Hilton policies. Prior experience in housekeeping or hospitality is beneficial, with flexible hours and a focus on guest satisfaction.

Qualificações

• English literacy to meet business needs.
• Good knowledge of housekeeping’s daily operations on guest floors.
• Flexible with working hours, morning/evening shifts, weekends and public holidays.

Responsabilidades

• Clean and replenish supplies for guestrooms according to standards.
• Turndown service when required.
• Keep linen room neat and in good order.
• Report maintenance issues promptly to the appropriate team.

Conhecimentos

English proficiency

Guest service

Formação académica

High school graduate

Descrição da oferta de emprego

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Room Attendant, you'll play a vital role in creating a welcoming and comfortable environment for every guest. You'll clean and prepare assigned guestrooms, maintain the cleanliness of guestroom floors, and ensure every room meets Hilton's high standards of quality and presentation. By assisting guests with their requests and delivering friendly, attentive service, you'll help create memorable stays while spreading the light and warmth of hospitality with every room you prepare.

Job Description & Requirements

AstheRoom Attendant, you will be responsible for performing the following tasks to the highest standards:

• Completeand ensure all work donein assigned areasare to the highestcleanlinessstandardsand in adherence toHiltonpolicies and procedures.
• Ensure that guests' privaciesareprotectedduring service.
• Offer all possible assistance to guests and respond to guests‘requests.
• Clean andreplenishsupplies forguestrooms according to standards and procedures.
• Does turndown service when required.
• Ensure master keys are kept secure at all times.
• Keep trolleysneat and adequately supplied.
• Maintain all equipment in good working condition.
• Keep linen room neat and in good order.
• Report any loss or damage of linen, furniture, fixture or equipmentand maintenance deficienciesto the FloorSupervisor.
• Becourteous and professional at all times, delivering high quality service to guests.
• Maintain good working relationships with teammembersand all other departments.
• Report maintenance issues promptly totheEngineeringteam.
• Ensure compliance oflostandfound procedures.
• Take appropriate action to resolve guests’complaints.
• Promote the hotel and Hilton products and services.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Adhereby thehotel’spolicies andprocedures, Hiltoncode ofbusinessconduct,the hotel’s team memberhandbook.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Carryout any other reasonable duties and responsibilities as assigned.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth ofHospitality. Acting with Integrityand always doing the right thing. Inspiring others throughLeadership. A belief thatTeamworkdrives the best outcomes. A sense ofOwnershipand accountability. And a focus on theNow, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High schoolgraduateandattendedskillstraining school.
• Minimumof1 yearofexperienceinthe Housekeepingdepartment.
• 1-2 years ofexperience in similar capacity with international chain hotels.
• English literateto meet business needs.
• Good knowledgeofhousekeeping’s dailyoperationson guest floors
• Flexiblewithworkinghours, abletowork morning/evening shifts, weekends and public holidays.
• Good knowledgeofchemicalusageand cleaningrooms.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.