Projects Coordinator & Community Liaison

U CONSTRUCTION; Singapore; On-site; SGD 31,000 - 49,000; Full time

Job summary

U CONSTRUCTION in Singapore seeks a Project Coordinator to support the sales team and manage community-facing activities. You will respond to inquiries, maintain records, prepare proposals, and connect stakeholders with the right resources to meet service levels.

Reporting to the Managing Director of Innovation, you will multitask in a fast-paced environment, build relationships with customers, partners, and visitors, and help drive improvements across the project lifecycle while keeping data up

Qualifications

• At Least Diploma Certificate or any related 3 above years customer service experience.
• Proficient skills in Microsoft Office, including Microsoft Word, PowerPoint and Microsoft Excel, and other computer literacy skills.
• Excellent customer service, listening and problem-solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Attend to the community needs, provide recommendations or/and connect them with the right parties and resources.
• Give the enquiries the necessary attention to ensure the service level is met.
• Support the sales team to maintain good relationships with the community.
• Assist the sales team in proposals and quotations for potential business arrangements.
• Keep and maintain records and database of existing community.
• Be up to date on the services being introduced, offered, or discontinued.
• Answer to telephones queries and respond to email enquiries diligently.
• Work together with the sales team to schedule appointments, answering phones, and tracking of customer's business records.
• Discuss with the sales team in timely engagements to identify areas that need improvements.
• Any other ad-hoc tasks relevant to the business needs of the team.

Skills

Multitasking

Customer service

Communication

Problem-solving

Education

Diploma certificate

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

U CONSTRUCTION in Singapore seeks a Project Coordinator to support the sales team and manage community-facing activities. You will respond to inquiries, maintain records, prepare proposals, and connect stakeholders with the right resources to meet service levels.

Reporting to the Managing Director of Innovation, you will multitask in a fast-paced environment, build relationships with customers, partners, and visitors, and help drive improvements across the project lifecycle while keeping data up