Project Manager - TMaaS

SMRT Corporation Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

SMRT Corporation Ltd is seeking a Project Delivery professional to lead the planning, execution and successful delivery of software development and digital transformation initiatives. You will develop project plans, milestones and allocate resources to ensure timely delivery, and provide regular progress updates to senior management and customers.

The role encompasses governance, vendor and commercial management, and financial oversight of CAPEX and OPEX.

Responsibilities

• Lead the planning, execution and successful delivery of software development and digital transformation projects.
• Manage project scope, schedule, budget, risks and resources throughout the project lifecycle.
• Develop project plans, milestones and resource allocation to ensure timely delivery.
• Monitor project progress and provide regular updates to senior management and customers.
• Facilitate project governance meetings and drive resolution of project issues and risks.
• Ensure project documentation is maintained throughout the project lifecycle.
• Serve as the primary point of contact for customers, including government agencies, military organisations and enterprise clients.
• Build strong working relationships with customers and key stakeholders.
• Gather business requirements and translate operational needs into functional specifications.
• Manage customer expectations and ensure high levels of customer satisfaction.
• Coordinate user acceptance testing (UAT), training and production deployment.
• Manage external vendors, subcontractors and technology partners.
• Evaluate technical proposals and participate in tender evaluations.
• Negotiate contracts, Statements of Work (SOW), quotations and change requests.
• Monitor vendor performance and contractual obligations.
• Manage project budgets, CAPEX and OPEX expenditure.
• Track project financial performance and forecast project costs.
• Support business case preparation and project approval processes.
• Identify opportunities for operational efficiencies and cost optimisation.

Job description

Project Delivery

• Lead the planning, execution and successful delivery of software development and digital transformation projects.
• Manage project scope, schedule, budget, risks and resources throughout the project lifecycle.
• Develop project plans, milestones and resource allocation to ensure timely delivery.
• Monitor project progress and provide regular updates to senior management and customers.
• Facilitate project governance meetings and drive resolution of project issues and risks.
• Ensure project documentation is maintained throughout the project lifecycle.

Customer & Stakeholder Management

• Serve as the primary point of contact for customers, including government agencies, military organisations and enterprise clients.
• Build strong working relationships with customers and key stakeholders.
• Gather business requirements and translate operational needs into functional specifications.
• Manage customer expectations and ensure high levels of customer satisfaction.
• Coordinate user acceptance testing (UAT), training and production deployment.

Vendor & Commercial Management

• Manage external vendors, subcontractors and technology partners.
• Evaluate technical proposals and participate in tender evaluations.
• Negotiate contracts, Statements of Work (SOW), quotations and change requests.
• Monitor vendor performance and contractual obligations.

Financial Management

• Manage project budgets, CAPEX and OPEX expenditure.
• Track project financial performance and forecast project costs.
Support business case preparation and project approval processes.
• Identify opportunities for operational efficiencies and cost optimisation.