Project Manager/Business Analyst

ITC Infotech; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

ITC Infotech is seeking a hands-on, delivery-focused Project Manager/Business Analyst with at least 4 years of relevant experience to support a portfolio of commercial digital initiatives in Singapore. The role reports to Digital Manager and will bridge business analysis with project delivery across multiple functions.

The candidate will work independently in a complex, cross-functional environment, prioritising requirements, planning, and execution while ensuring timely delivery.

Formación

• 4+ years of hands-on Project Management and Business Analysis experience
• Ability to combine business analysis with practical delivery management
• Experience in requirements elicitation, analysis, process mapping, translating requirements
• Experience managing scope, priorities, milestones, dependencies, risks, issues, and actions
• Strong stakeholder management and facilitation across business and technical teams
• Comfortable working with data-driven use cases, including reporting, analytics, data flows, and integration points
• Able to work independently, navigate ambiguity and bring structure and clarity to evolving requirements and priorities
• Strong written and verbal communication skills, including concise documentation for both business and technical audiences
• Hands-on and outcome-focused, driving issues and initiatives toward delivery

Responsabilidades

• Support initiatives end to end, from problem definition and requirements through planning, execution, and delivery
• Elicit, analyse, and shape business requirements, clarifying problems, outcomes, scope and priorities
• Develop and maintain project plans, milestones, dependencies, risks, issues, and actions
• Work with stakeholders to prioritise requirements and delivery activities based on business value and constraints
• Coordinate activities across multiple initiatives, identifying cross-project dependencies and potential conflicts
• Facilitate cross-functional discussions to establish requirements, priorities, ownership, decisions, and next steps
• Translate business needs into clear requirements, features, user stories, or other actionable items
• Analyse end-to-end processes and data flows to identify gaps and improvement opportunities
• Document current and target-state processes, requirements, system interactions, and data flows
• Collaborate with business, Digital, data/engineering and system teams to resolve issues and maintain momentum
• Provide clear project updates and decision support, escalating risks as needed

Conocimientos

Project management

Business analysis

Requirements elicitation

Stakeholder management

Cross-functional collaboration

Data-driven use cases

Documentation

Independent working

Communication

Descripción del empleo

ITC Infotech a wholly owned ITC ltd company is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Retail, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

Your X-Factor

• Work ethic - You are a consummate professional
• Aptitude - You have an innate capacity to transition from project to project without skipping a beat.
• Communication - You have excellent written and verbal communication skills for coordination across projects and teams.
• Impact - You are a critical thinker with an emphasis on creativity and innovation.
• Passion - You have the drive to succeed paired with a continuous hunger to learn.
• Leadership - You are trusted, empathetic, accountable, and empower others around you.

Overview

A hands-on, delivery-focused Project Manager/Business Analyst with at least 4 years of relevant experience to support a portfolio of commercial digital initiatives.

Reporting directly to Digital Manager, the role will support areas under his remit including Aluminium, Copper Concentrate, Commercial Finance, and project planning and coordination.

The role requires someone who can bridge business analysis and project delivery, taking initiatives from problem definition and requirements through prioritisation, planning, and delivery.

The person should be comfortable operating independently in a complex, cross-functional and fluid environment, where priorities and requirements may evolve.

Key Responsibilities

• Support initiatives end to end, from problem definition and requirements through planning, execution, and delivery.
• Elicit, analyse, and shape business requirements, clarifying problems, desired outcomes, scope, and priorities.
• Develop and maintain project plans, milestones, dependencies, risks, issues, and actions.
• Work with stakeholders to prioritise requirements and delivery activities based on business value, urgency, dependencies, and constraints.
• Coordinate activities across multiple initiatives, identifying cross-project dependencies, sequencing, and potential delivery conflicts.
• Facilitate cross-functional discussions to establish requirements, priorities, ownership, decisions, and next steps.
• Translate business needs into clear requirements, features, user stories, or other actionable delivery items, as appropriate.
• Analyse end-to-end business processes, systems, and data flows to identify gaps, risks, inefficiencies, and improvement opportunities.
• Document current and target-state processes, requirements, system interactions, and data flows.
• Collaborate closely with business, Digital, data/engineering and system teams to resolve issues and maintain delivery momentum.
• Provide clear, concise project updates and decision support, escalating material risks, dependencies or blockers where required.

Key Experience & Skills Essential

• 4+ years of hands-on Project Management and Business Analysis experience, ideally across business, digital, data, or technology-enabled initiatives.
• Demonstrated ability to combine business analysis with practical delivery management, rather than operating solely as a PM or BA.
• Strong experience in requirements elicitation, analysis, process mapping, and translating business requirements into actionable delivery items.
• Experience managing scope, priorities, milestones, dependencies, risks, issues, and actions.
• Strong stakeholder management and facilitation skills across business and technical teams.
• Comfortable working with data-driven use cases, including reporting, analytics, system/data flows, and integration points.
• Able to work independently, navigate ambiguity and bring structure and clarity to evolving requirements and priorities.
• Strong written and verbal communication skills, including concise documentation for both business and technical audiences.
• Hands-on and outcome-focused, with the ability to proactively drive issues and initiatives towards resolution and delivery.

Highly Desirable

• Product Owner experience or mindset, particularly requirement shaping, prioritisation, backlog management, and stakeholder alignment.
• Experience coordinating multiple concurrent initiatives or cross-project dependencies.
• Consulting or advisory experience involving cross-functional stakeholder engagement.

Industry & Domain Experience – Preferred

• Preferred but not mandatory experience in commodity trading, commercial or supply/value chain environments, preferably within metals, mining, energy, or related commodity industries.
• Preferred but not mandatory exposure to enterprise platforms such as ERP, CRM, trading, analytics, or data platforms would be advantageous.
• Understanding of commercial processes and data, with exposure to commercial, sales/marketing, finance, or operational stakeholders.
• Experience supporting digital, data, process improvement, or transformation initiatives in a complex commercial organisation.
• Experience with system integration, data flows/pipelines, analytics, or BI/reporting solutions is beneficial.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women