End-to-End Digital Delivery PM/BA

ITC Infotech; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ITC Infotech is seeking a hands-on delivery-focused Project Manager/Business Analyst to support a portfolio of commercial digital initiatives. You will bridge business analysis and project delivery, from problem definition through prioritisation, planning, and execution.

The role requires independence in a complex, cross-functional environment with evolving priorities. A 12-month fixed-term contract with potential extension, reporting to the Digital Manager, is available.

Qualifications

• 4+ years of hands-on Project Management and Business Analysis experience across business, digital, data, or technology-enabled initiatives.
• Ability to combine business analysis with practical delivery management, not just PM or BA roles.
• Strong capabilities in requirements elicitation, analysis, process mapping, and translating requirements into actionable items.
• Experience managing scope, priorities, milestones, dependencies, risks, issues, and actions.
• Strong stakeholder management and facilitation across business and technical teams.

Responsibilities

• Support initiatives end-to-end from problem definition through planning, execution, and delivery.
• Elicit, analyse, and shape business requirements, clarifying problems, outcomes, scope and priorities.
• Develop and maintain project plans, milestones, dependencies, risks, issues, and actions.
• Prioritise requirements and delivery activities with stakeholders based on business value and constraints.
• Coordinate across multiple initiatives to identify cross-project dependencies and potential delivery conflicts.
• Facilitate cross-functional discussions to establish requirements, ownership, decisions and next steps.
• Translate business needs into clear requirements, features, user stories, or other delivery items.
• Analyse end-to-end business processes, systems, and data flows to identify gaps and improvement opportunities.
• Document current and target-state processes and data flows; collaborate to resolve issues and maintain momentum.
• Provide clear project updates and decision support, escalating blockers when required.

Skills

PM & BA together

Requirements elicitation

End-to-end delivery

Stakeholder facilitation

Independent working

Tools

ERP

CRM

Analytics platforms

Job description

ITC Infotech is seeking a hands-on delivery-focused Project Manager/Business Analyst to support a portfolio of commercial digital initiatives. You will bridge business analysis and project delivery, from problem definition through prioritisation, planning, and execution.

The role requires independence in a complex, cross-functional environment with evolving priorities. A 12-month fixed-term contract with potential extension, reporting to the Digital Manager, is available.