Project Manager / Business Analyst

Urban Redevelopment Authority; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

Urban Redevelopment Authority (URA) in Singapore is seeking a Systems Analyst to shape digital infrastructure for urban carpark operations. You will work across project management, systems operations, and business analysis with a cross-functional team of developers, cloud engineers, UX designers and vendors to deliver reliable, secure digital services.

The role emphasizes end-to-end ownership, collaboration between business users and IT, and ongoing governance and transformation initiatives in a

Qualifications

• Minimum 2 years in IT systems operations in a PM or BA role.
• Familiarity with IM8 guidelines and IT governance.
• Experience with Agile and/or DevOps is a plus.

Responsibilities

• Lead end-to-end project management of carpark systems from business case to go-live.
• Oversee system maintenance, enhancements, and migrations to quality standards.
• Collaborate with vendors, UX designers, and infrastructure engineers to deliver secure, intuitive solutions.
• Prepare IT incident reports, audit responses and monthly management reports.

Skills

Analytical skills

Communication skills

Vendor management

Independent worker

Team collaboration

Tools

Java/Spring Boot

React

Azure Cloud

Job description

What the role is:

Join our Information Systems Applications Department as a Systems Analyst, where you will play a central role in shaping the digital infrastructure that keeps our carpark operations running smoothly for thousands of users every day. This is a broad, high-impact role that sits at the intersection of technology, operations, and business — giving you the opportunity to develop deep expertise across project management, systems operations, and business analysis in a single position.You will work closely with the Car Park department and a cross-functional team of application developers, cloud and infrastructure engineers, UX designers, and vendors to deliver reliable, secure, and user-friendly digital services. If you enjoy owning outcomes end-to-end and thrive in an environment where no two days look the same, this role is for you.

What you will be working on:

Systems & Project Delivery

• Leading end-to-end project management of carpark management systems, from developing business cases through to execution and go-live
• Overseeing system maintenance, enhancements, and migration initiatives, ensuring solutions are delivered on time and to quality standards
• Evaluating application development costs and reviewing IT solutions before presenting recommendations to management

Stakeholder & Vendor Management

• Partnering with business users to understand operational needs and translating them into clear, actionable digital solutions
• Managing vendor relationships and holding delivery partners accountable for quality outcomes
• Collaborating with UX Designers and Infrastructure Engineers to ensure solutions are both secure and intuitive

Operations & Governance

• Ensuring day-to-day system operations run smoothly for all users, including diagnosing and resolving technical and operational issues
• Reviewing application security vulnerability reports and IT audits in accordance with IM8 guidelines
• Preparing and presenting IT incident reports, audit responses, and internal monthly reports to management

Process Improvement

• Identifying opportunities to streamline business processes through digital transformation
• Adapting to both fast-paced project environments and steady-state operations as business needs evolve

What we are looking for:

Knowledge

• Minimum 2 years of experience in IT systems operations, in a project management or business analyst capacity
• Familiarity with IM8 guidelines and IT governance practices
• Working knowledge of one or more of the following technology environments: Java with Spring Boot, React, and Azure Cloud; Java with Spring Core, JBoss EAP, Camel, and ArcGIS; or Java with Spring, Hibernate, and Oracle/WebLogic
• Experience with Agile development methodologies and/or DevOps practices is an advantage
• Professional certifications such as CITPM, COMIT, PMP, or Certified ScrumMaster are a plus

Skills

• Strong analytical and problem-solving skills, with the ability to break down complex technical and business issues clearly
• Excellent written and verbal communication skills, including the ability to prepare and present IT issues and solutions to non-technical stakeholders
• Proven ability to manage vendors and deliver projects in a structured, outcome-focused way
• Comfortable working across both technical and business domains

Attitude

• Self-motivated and able to work independently while also being a collaborative team player
• Adaptable and calm under pressure, able to manage competing priorities across operational and project workstreams
• Proactive in identifying problems and proposing solutions before they escape
• Curious and growth-oriented — keen to continuously develop your skills across a broad remit

About Urban Redevelopment Authority

The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.