Programme & Training Ops Coordinator – CBD Office & Unlimited Leave

Corestaff Pte Ltd; Singapore; On-site; SGD 39,000 - 46,000; Full time

Benefits offered by this job

Unlimited leave

CBD office

Job summary

Corestaff Pte Ltd is hiring a Customer Service & Programme Executive in Singapore to coordinate professional training programmes and support participants, trainers, and corporate clients. The role offers exposure to banking and financial services clients and local corporate environments.

You will manage registrations, liaise with trainers and clients, and coordinate both physical and virtual sessions while maintaining accurate records and supporting government-funded programmes.

Qualifications

• Diploma or equivalent qualification required.
• 2–3 years of working experience in customer service, administration or programme coordination.
• Experience with training coordination and programme administration is a plus.
• Good communication and interpersonal skills with a customer-service mindset.
• Comfortable liaising with participants, trainers and corporate clients.
• Organised and detail-oriented with ability to manage multiple schedules and deadlines.
• Proficient in Microsoft Office and quick to learn new systems.

Responsibilities

• Serve as a key contact for participants and handle enquiries about programmes, registrations and schedules.
• Coordinate programme registrations, enrolments, attendance and participant records.
• Liaise with trainers, participants, corporate clients, vendors and internal teams to ensure smooth delivery.
• Support coordination of physical and virtual training sessions.
• Assist with classroom setup, training materials, attendance, activities and assessments.
• Set up and coordinate virtual sessions via Zoom, Webex or other platforms.
• Arrange external training venues and coordinate programme logistics when required.
• Maintain accurate programme records and update information in systems.
• Assist with government-funded programme administration, documentation and submissions.
• Handle post-programme administration and ensure records are maintained.
• Support audit and compliance documentation related to training programmes.
• Perform other programme coordination and administrative duties as required.

Skills

Communication skills

Organisation

Customer service mindset

Multitasking

Liaising with participants

Education

Diploma or equivalent qualification

Tools

Microsoft Office

Job description

Corestaff Pte Ltd is hiring a Customer Service & Programme Executive in Singapore to coordinate professional training programmes and support participants, trainers, and corporate clients. The role offers exposure to banking and financial services clients and local corporate environments.

You will manage registrations, liaise with trainers and clients, and coordinate both physical and virtual sessions while maintaining accurate records and supporting government-funded programmes.