Programme Operations Lead, Executive Education

Nanyang Technological University Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Nanyang Technological University (NTU) invites applications for the role of Senior Executive / Assistant Manager (Programme Operations) within Nanyang Executive Education (NEE). You will oversee end-to-end operations for FlexiMasters, ensuring high service standards, financial stewardship, and policy compliance across multiple cohorts.

As part of the NEE team, you will drive execution, coordinate with faculty, vendors, and external partners, and contribute to scalable, sustainable programme

Qualifications

• Bachelor’s degree from a recognised institution.
• Experience in programme, project, or operations management within lifelong learning, training, or related professional services environments.
• Ability to manage multiple concurrent programmes or projects with diverse stakeholders and delivery requirements.
• Strong organisational, planning, and prioritisation skills; capable in a fast-paced environment.
• Effective communication and stakeholder management skills.
• Attention to detail, sound judgement, and accountability for outcomes.
• Familiarity with SkillsFuture funding frameworks and compliance requirements is advantageous.

Responsibilities

• Manage delivery of FlexiMasters programmes from planning through completion.
• Coordinate delivery activities across faculty, internal teams, vendors, and external stakeholders.
• Provide operational support to ensure delivery consistency, issue resolution, and service quality across programmes.
• Manage programme budgets and ensure timely invoicing and revenue reconciliation.
• Ensure compliance with SkillsFuture Singapore funding requirements and University policies, including audit readiness and accurate reporting.
• Monitor programme performance and contribute to operational improvements that enhance efficiency, governance, and participant experience.
• Support the operational delivery and servicing of corporate-sponsored FlexiMasters cohorts, coordinating with internal stakeholders to meet delivery requirements and service standards.

Skills

Organisational skills

Planning skills

Communication skills

Education

Bachelor’s degree

Job description

Nanyang Technological University (NTU) invites applications for the role of Senior Executive / Assistant Manager (Programme Operations) within Nanyang Executive Education (NEE). You will oversee end-to-end operations for FlexiMasters, ensuring high service standards, financial stewardship, and policy compliance across multiple cohorts.

As part of the NEE team, you will drive execution, coordinate with faculty, vendors, and external partners, and contribute to scalable, sustainable programme