Senior Executive / Assistant Manager (Programme Operations)

Nanyang Technological University; Singapore; On-site; SGD 61,000 - 100,000; Full time

Job summary

Nanyang Technological University, Singapore, invites applications for a Senior Executive / Assistant Manager (Programme Operations) in Nanyang Executive Education. The role oversees end-to-end delivery of FlexiMasters programmes, coordinating across faculties, internal teams, vendors and external partners to ensure high service standards and compliance.

You will manage programme budgets, invoicing, and revenue reconciliation, monitor performance, and work to scale the portfolio while maintaining

Qualifications

• Bachelor’s degree or recognised equivalent.
• Experience in programme, project, or operations management within lifelong learning, training, or related professional services environments.

Responsibilities

• Manage delivery of FlexiMasters programmes from planning through completion.
• Coordinate delivery activities across faculty, internal teams, vendors, and external stakeholders.
• Provide operational support to ensure delivery consistency, issue resolution, and service quality.
• Manage programme budgets and ensure timely invoicing and revenue reconciliation.
• Ensure compliance with SkillsFuture Singapore funding requirements and university policies, including audit readiness and reporting.
• Monitor programme performance and contribute to operational improvements for efficiency and participant experience.
• Support corporate-sponsored cohorts to meet delivery requirements and service standards.

Skills

Programme operations management

Stakeholder management

Budgeting & invoicing

Communication

Planning & prioritisation

Attention to detail

SkillsFuture funding awareness

Education

Bachelor’s degree

Job description

Senior Executive / Assistant Manager (Programme Operations), Nanyang Executive Education

Nanyang Technological University is a leading global university recognised for excellence in education and research. Nanyang Business School (NBS) is one of Asia’s premier business schools, committed to delivering impactful education and driving innovation in teaching and engagement. Senior Executive / Assistant Manager (Programme Operations), Nanyang Executive Education Nanyang Executive Education (NEE), a division of Nanyang Business School, delivers enterprise and public executive learning programmes for mid- to senior-level professionals across industries. Our programmes are delivered by world-class faculty and industry practitioners, supporting lifelong learning, leadership development, and skills transformation.

Job Purpose

This is a key operational role in the delivery and governance of FlexiMasters programmes, including open-enrolment and corporate-sponsored cohorts. The role is responsible for overseeing end-to-end programme operations, coordinating delivery activities across stakeholders, and ensuring high standards of service quality, financial stewardship, and compliance. As an operational team member for FlexiMasters programmes, the role provides execution oversight and coordination across multiple concurrent programmes, supporting the effective scaling and sustainability of NEE’s programme portfolio.

Key Responsibilities

• Manage programme delivery of FlexiMasters programmes from planning through completion.
• Coordinate programme delivery activities across faculty, internal teams, vendors, and external stakeholders.
• Provide operational support to ensure delivery consistency, issue resolution, and service quality across programmes.
• Manage programme budgets and ensure timely invoicing and revenue reconciliation.
• Ensure compliance with SkillsFuture Singapore funding requirements and University policies, including audit readiness and accurate reporting.
• Monitor programme performance and contribute to operational improvements that enhance efficiency, governance, and participant experience.
• Support the operational delivery and servicing of corporate-sponsored FlexiMasters cohorts, working with internal stakeholders to ensure delivery requirements and service standards are met.

Requirements

• Bachelor’s degree from a recognised institution.
• Relevant experience in programme, project, or operations management within lifelong learning, training, or related professional services environments.
• Experience managing multiple concurrent programmes or projects with diverse stakeholders and delivery requirements.
• Strong organisational, planning, and prioritisation skills, with the ability to operate effectively in a fast-paced environment.
• Effective communication and stakeholder management skills.
• Attention to detail, sound judgement, and a strong sense of accountability for outcomes.
• Familiarity with SkillsFuture funding frameworks and compliance requirements is advantageous.

We regret that only shortlisted candidates will be notified.

Hiring Institution

Hiring Institution: NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources. For more information, visit www.ntu.edu.sg About NIE About RSIS About LKCMedicine About NTUItive