Programme Operations Executive (Grants & Claims)

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 22,000 - 37,000; Full time

Job summary

Search Avenue Pte Ltd is seeking a detail-oriented Programme Administration Executive/Senior Executive to support day-to-day delivery of programmes in Tai Seng. You will manage applications, enrolments, claims, grant administration and reporting while coordinating with companies, trainees, government agencies and internal teams.

The role requires strong numerical, administrative and organisational abilities, with Senior Executive responsibilities including handling more complex cases and guiding

Qualifications

• GCE 'A' Level or Diploma in any discipline.
• Relevant experience in programme administration, grants, claims or operations is preferred.
• Strong numerical, administrative and organisational skills.
• Excellent attention to detail with the ability to manage multiple cases and deadlines.
• Proficient in Microsoft Office and comfortable using online administrative systems.
• Good communication and stakeholder management skills.
• Senior Executive: Able to handle more complex cases, perform second-level checks and guide junior team members.

Responsibilities

• Process and review programme applications and enrolments to ensure accuracy and eligibility.
• Follow up with companies on outstanding documents, information and enrolments.
• Manage claims submissions and verify salary support and training allowance claims.
• Calculate and process funding support accurately within stipulated timelines.
• Maintain accurate programme, claims and payment records.
• Prepare reports and supporting documents for audits and programme monitoring.
• Respond to enquiries from companies, trainees and other stakeholders.
• Provide guidance on application, enrolment, OJT and claims requirements.
• Maintain SOPs, trackers, checklists and programme documentation.
• Identify process gaps and suggest improvements to enhance operational efficiency.
• Support workshops, briefings, outreach activities and other programme events.
• Handle ad-hoc programme administration duties as required.

Education

GCE 'A' Level or Diploma

Tools

Microsoft Office

Job description

Search Avenue Pte Ltd is seeking a detail-oriented Programme Administration Executive/Senior Executive to support day-to-day delivery of programmes in Tai Seng. You will manage applications, enrolments, claims, grant administration and reporting while coordinating with companies, trainees, government agencies and internal teams.

The role requires strong numerical, administrative and organisational abilities, with Senior Executive responsibilities including handling more complex cases and guiding