Programme Operations & Data Insights Specialist

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 14,000 - 19,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a detail-oriented administrator to support IO programmes and data management. Responsibilities include vetting monthly eDMs, scheduling events, managing accounts, creating CSAT surveys, and producing regular reports.

The ideal candidate has a Diploma or GCE A-Level with at least two years of relevant experience, strong communication and coordination skills, and proficiency with Microsoft Office and Power BI.

Qualifications

• Diploma or GCE A-Level with 2+ years of relevant work experience.
• Strong communication and coordination skills.
• Proficiency in Microsoft Office suite and Power BI.

Responsibilities

• Vet monthly eDMs.
• Schedule IO BAP events, handle cancellations and penalty waivers.
• Manage IO BAP accounts: create, enable, update, delete.
• Create CSAT surveys and analyse results.
• Prepare monthly CSAT and audit reports.
• Verify accruals and processing of monthly invoicing.
• Verify deployment of co-trainer and co-facilitator teams.
• Support data management and dashboard for IO programmes.

Skills

Communication

Project coordination

Time management

Education

Diploma or A-Level

Tools

Excel

PowerPoint

Word

Outlook

Power BI

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a detail-oriented administrator to support IO programmes and data management. Responsibilities include vetting monthly eDMs, scheduling events, managing accounts, creating CSAT surveys, and producing regular reports.

The ideal candidate has a Diploma or GCE A-Level with at least two years of relevant experience, strong communication and coordination skills, and proficiency with Microsoft Office and Power BI.