Programme Executive/Snr Programme Executive

Young Women's Christian Association of Singapore; Singapore; On-site; SGD 46,872 - 72,540; Full time

Job summary

Young Women's Christian Association of Singapore seeks Programme Executives/Senior Programme Executives to lead community services and programmes for vulnerable groups. You will develop theory of change, curate curricula, and coordinate with partners and volunteers to deliver high-impact initiatives.

You will conduct outreach, recruit participants, train volunteers, and monitor programme outcomes, while ensuring PDPA-compliant records and budget management.

Qualifications

• Bachelor Degree or Diploma in Social Science is preferred.
• 2+ years of experience in Social Service or related work is preferred.
• Proficient in Microsoft Office applications.
• Good written and verbal communication skills.
• Able to work independently and as a team player.
• Interest in community partnerships and diverse groups.

Responsibilities

• Develop and update programme logic model / theory of change for new and existing programmes.
• Research trends and gaps in social service programmes.
• Curate curricula and session plans with partners and volunteers.
• Outreach to community agencies to raise programme awareness.
• Recruit service users into programmes.
• Train and supervise volunteers to meet service user needs.
• Build relationships with partners to deliver programmes.
• Maintain beneficiary databases and PDPA-compliant records.
• Evaluate programme effectiveness via surveys and data analysis.
• Plan and manage programme budgets.

Skills

Microsoft Office

Communication

Teamwork

Education

Bachelor or Diploma in Social Science

Job description

About the role

Programme Executives/ Senior Programme Executives of YWCA's Community Services & Programmes drive and manage impactful and sustainable programmes that uplift well-being of vulnerable groups. He/ She will be assigned to manage programmes under one of the following categories: Empowering Women (serving lower-income women through education, employment and enterprises), Empowering Young Women (serving NEET youth through education and employment), or Community Support (serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events).

Key responsibilities

• Develop and update programme logic model / theory of change for new and existing programmes

• Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

• Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

• Outreach to community agencies to build awareness of the programmes

• Recruit service users into the programmes

• Provide volunteers with proper training and supervision and guidance so that they can effectively cater to the needs of the service users

• Build relationships with partners to better deliver the programmes

• Upkeep the beneficiary database and physical copies of the service users' application forms & social reports in accordance with PDPA guidelines

• Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

• Plan and manage the budget for each programme

About you

• Bachelor Degree or Diploma in Social Science is preferred

• At least 2 years of working experience in Social Service or related work

• Candidates without experience with a passion to work in the social service sector may apply

• Proficient in Microsoft Office application

• Good written and verbal communication skills

• Able to work independently and a good team player

• Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

• Passionate to serve the community

• Excellent organisation and time management skills with attention to detail

• May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes