Programme Administrator (General, E1)

Success Human Resource Centre

Singapore

On-site

SGD 34,000 - 40,000

Full time

14 days+

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Job summary

Success Human Resource Centre in Singapore is seeking a proactive Admin Assistant for a 1-year contract based in Clementi. You will handle learner registrations, invoicing, and fund claims while coordinating career advisory activities with coaches, employers, and partners.

The role requires a Diploma, strong IT and MS Office skills, plus excellent communication and organisational abilities to support training delivery and reporting. Some weekend/late shifts may be required.

Qualifications

Minimum Diploma holder with knowledge of funded programmes.
Project management skills required.
Strong analytical and creative abilities.
Excellent interpersonal and communication skills.
Conflict resolution and problem solving.
Strong organisational and personal mastery.
IT literacy and numerical literacy.
Proficient in MS Office (Excel, Word, PowerPoint, Teams).

Responsibilities

Process, record and validate learner registrations and invoicing.
Process and validate funding claims from SSG for funded programmes.
Coordinate career advisory activities with coaches, employers, and partners.
Support logistics and resources during training delivery.
Liaise with customers, faculty, vendors, and stakeholders to resolve issues.
Assist post-delivery admin and reporting, including evaluations.
Attend mandatory training and team meetings.
Perform other adhoc duties as assigned.

Skills

Program management

Analytical thinking

Interpersonal skills

Communication skills

Problem solving

Organisational skills

IT literacy

MS Office

Education

Diploma

Tools

MS Office suite

Job description

Duties:

To process, record and validate the registration and invoicing of learners upon successful registration on programmes and events.
To process, record, monitor, and validate the claims and SFC funding from SSG on funded programmes.
To support the administrative tasks and coordinate the career advisory and employment facilitation process with the coaches, potential employers, platforms, and partners for our learners. This shall include coaching session assignments, generation of reports from system, organisation and running of career events and workshops, conducting surveys with learners post-delivery, and liaison with partners and other stakeholders.
To assist in the planning, oversee the coordination and monitoring of logistics, resources, during training delivery for the fulfilment of the programme, project and service objectives (customer satisfaction and process quality). These may apply for both funded and non-funded programmes.
To communicate and liaise with customers, work with faculty, vendors (e.g. caterers), internal stakeholders (e.g., facilities), and partners where needed, during training delivery for the resolution of operational and service matters with the aim of optimising learning experience.
To support other post-delivery and ad hoc administrative processes, as needed, and provide administrative support to fulfill the contract and, as needed, to our customers (learners and/or clients), faculty, partners, and internal stakeholders. This may include, among others, filing, data-entry, the collation of evaluation reports and assessment records for funded programmes and/or invoicing.
To attend all mandatory training as required as per company policies and for any on-the-job training in preparation for and fulfillment of the role.
To attend departmental and team meetings as required.
To fulfil any other adhoc duties as assigned by the supervisor

Duration:

1 year contract

Location:

Clementi

Working Hours:

8.30am to 5.30pm, Monday to Friday

When need arises, you may be required to work on Saturdays and weekday late evening on the following timings:

Weekday evenings: 6.30pm to 10.30pm

Saturday: 8.30am to 6pm