Profit & Service Excellence Leader

SINGAPURA MOBILE PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SINGAPURA MOBILE PRIVATE LIMITED in Singapore is seeking an Outlet Manager to drive the business and financial success of our outlet through cost control, budgeting, and profitability targets. You will oversee staff, operations, and customer service to deliver consistent guest experiences.

This role requires strong leadership in recruitment, training, safety compliance, and payroll administration while guiding teams to achieve sales targets and maintain high standards of hygiene and service.

Qualifications

• Experience with budgeting and cost control in retail or hospitality settings.
• Strong people management and leadership skills including recruitment and payroll administration.
• Understanding of safety and hygiene regulations and how to ensure compliance.
• Excellent service orientation and ability to coach staff for guest satisfaction.

Responsibilities

• Ensure outlet achieves financial targets through cost control and sales planning.
• Lead recruitment, training, scheduling, and payroll for outlet staff.
• Uphold safety, hygiene, and regulatory compliance at all times.
• Provide coaching to staff to deliver consistent guest service and handle queries professionally.
• Handle ad hoc projects and tasks as assigned by Supervisor.

Job description

SINGAPURA MOBILE PRIVATE LIMITED in Singapore is seeking an Outlet Manager to drive the business and financial success of our outlet through cost control, budgeting, and profitability targets. You will oversee staff, operations, and customer service to deliver consistent guest experiences.

This role requires strong leadership in recruitment, training, safety compliance, and payroll administration while guiding teams to achieve sales targets and maintain high standards of hygiene and service.