Production Support Engineer – Equity & FX (Capital Markets)

TD Bank Financial Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

TD Securities Singapore is seeking an experienced Application Support professional to provide Level 1 and 2 production support for Capital Markets platforms, including Sophis, SwapOne and Murex. You will work with Front, Middle and Back Office stakeholders to ensure trading workflows, risk management and production stability in a follow-the-sun model.

This role requires strong SQL/Linux troubleshooting, knowledge of trade booking, pricing, market data, VaR analysis and incident management, with

Qualifications

• 5+ years of Capital Markets Production Support experience.
• Hands-on support experience with Sophis, SwapOne and/or Murex, including front-to-back trade lifecycle management.
• Experience supporting Equity Derivatives, Cash Equities, and FX trading businesses.
• Front Office trading desk support experience, with knowledge of Front Office, Middle Office, and Back Office workflows.
• Strong SQL and Linux troubleshooting skills with experience supporting Oracle, MongoDB, SQL Server, and PostgreSQL.
• Knowledge of trade booking, pricing, market data, yield/rate curves, risk reporting, and VaR analysis.
• Experience with Java, JavaScript, Unix/Linux, PowerShell, and scripting.
• Working knowledge of FIX Protocol, STP processing, ECN connectivity, market data feeds, and Autosys job scheduling.
• Experience with monitoring and support tools such as Dynatrace, Splunk, and ITRS Geneos.
• Knowledge of Incident, Problem, Change, and Release Management, including ITIL-based support practices and SLA management.
• Exposure to Agile and DevOps operating models.
• Excellent stakeholder communication skills and the ability to work within a global follow-the-sun support model, including shift-based operations and weekend/holiday coverage.

Responsibilities

• Provide Level 1 and Level 2 production support for Capital Markets applications supporting Equity, FX, Risk, and End-of-Day processing.
• Support Sophis/SwapOne, Murex (MX 3.1.36/56), RTNS, and front-to-back trade lifecycle management platforms.
• Monitor and support trade booking, pricing, market data, yield/rate curves, risk reporting, and VaR analysis processes.
• Support Front Office, Middle Office, and Back Office users across global trading operations.
• Perform SQL and database troubleshooting across Oracle, MongoDB, SQL Server, and PostgreSQL environments.
• Troubleshoot Java, JavaScript, Unix/Linux, PowerShell, and scripting-related production issues.
• Monitor and support market connectivity, including FIX protocol, STP processing, ECN connectivity, and market data feeds.
• Support Autosys job scheduling, workflow monitoring, and issue resolution.
• Manage incidents, problems, changes, and releases in accordance with established support processes.
• Operate within a follow-the-sun global support model, including shift-based operations and weekend or holiday support coverage.
• Ensure the Manager is kept informed of relevant risk management, control, and operational issues.
• Maintain a high level of communication, transparency, and timely escalation of production issues.

Skills

Capital Markets

Murex/Sophis

Equity Derivatives

FX Trading

Trading workflows

SQL

Linux

Trade booking

Pricing

Market data

VaR analysis

Java

JavaScript

Unix/Linux

PowerShell

FIX Protocol

STP

ECN connectivity

Market data feeds

Autosys

ITIL processes

Agile/DevOps

Stakeholder communication

Tools

Dynatrace

Splunk

ITRS Geneos

Job description

TD Securities Singapore is seeking an experienced Application Support professional to provide Level 1 and 2 production support for Capital Markets platforms, including Sophis, SwapOne and Murex. You will work with Front, Middle and Back Office stakeholders to ensure trading workflows, risk management and production stability in a follow-the-sun model.

This role requires strong SQL/Linux troubleshooting, knowledge of trade booking, pricing, market data, VaR analysis and incident management, with