Application Support (ETRM / CTRM)

Achieve Group; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Achieve Group in Singapore is seeking a hands-on ETRM/trading systems support professional to strengthen its front-to-back commodity trading operations. You will provide daily platform support and collaborate with business and IT partners to maintain data integrity and system stability.

The role requires 4–5 years of relevant experience, strong troubleshooting, and good communication with both business users and technical stakeholders.

Qualifications

• Bachelor's degree in Finance, Engineering, Information Systems, Economics, Computer Science or related discipline with 4-5 years relevant experience.
• Familiarity with trade lifecycle processes including trade capture, pricing, market data, risk, P&L, settlements, and reporting.
• Experience supporting users in a fast-paced trading environment with strong troubleshooting and problem-solving capabilities.
• Exposure to system enhancement projects, testing, or implementation work would be advantageous.

Responsibilities

• Provide day-to-day support for the ETRM/trading platform to ensure smooth and stable system operations.
• Troubleshoot trade booking, system, interface, and data-related issues raised by Trading, Risk, Operations, and Finance users.
• Support accurate trade capture and ensure data integrity across the trading lifecycle.
• Monitor daily batch processes, system jobs, interfaces, and reconciliations to ensure timely completion.
• Maintain and support market data feeds, price curves, reference data, and system configurations where required.
• Assist with investigation of P&L, risk, settlement, and reporting-related discrepancies linked to system data.
• Liaise with internal IT teams and external vendors to resolve incidents, elevate issues, and coordinate fixes.
• Support system enhancements, configuration changes, upgrades, and testing activities including UAT.
• Gather user requirements and support continuous improvement initiatives to enhance trading workflows and controls.
• Prepare documentation including issue logs, process notes, and test scenarios where required.

Skills

Trading systems

ETRM knowledge

Troubleshooting

Stakeholder communication

Market data

Education

Bachelor's degree

Job description

We are working with a well-established trading firm in Singapore that is looking to strengthen its trading systems / ETRM support function. This is a strong opportunity for candidates with hands-on trading systems exposure who are keen to build long-term expertise supporting front-to-back commodity trading operations.

Responsibilities:

• Provide day-to-day support for the ETRM / trading platform to ensure smooth and stable system operations
• Troubleshoot trade booking, system, interface, and data-related issues raised by Trading, Risk, Operations, and Finance users
• Support accurate trade capture and ensure data integrity across the trading lifecycle
• Monitor daily batch processes, system jobs, interfaces, and reconciliations to ensure timely completion
• Maintain and support market data feeds, price curves, reference data, and system configurations where required
• Assist with investigation of P&L, risk, settlement, and reporting-related discrepancies linked to system data
• Liaise with internal IT teams and external vendors to resolve incidents, elevate issues, and coordinate fixes
• Support system enhancements, configuration changes, upgrades, and testing activities including UAT
• Gather user requirements and support continuous improvement initiatives to enhance trading workflows and controls
• Prepare documentation including issue logs, process notes, and test scenarios where required

Requirements:

• Degree in Finance, Engineering, Information Systems, Economics, Computer Science, or a related discipline with approximately 4-5 years relevant experience
• Familiarity with trade lifecycle processes including trade capture, pricing, market data, risk, P&L, settlements, and reporting
• Experience supporting users in a fast-paced trading environment with strong troubleshooting and problem-solving capabilities
• Exposure to system enhancement projects, testing, or implementation work would be advantageous
• Strong communication skills with the ability to engage both business users and technical stakeholders effectively