Production Support Analyst

Tech Aalto Pte ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Tech Aalto Pte ltd in Singapore is seeking a Production Support Analyst with at least 5 years of related software engineering or Tier 2+ support experience. The role requires proficiency in Japanese and strong coding skills in Java, plus experience with SQL databases and data analysis.

You will work with AI, ML, Cassandra, MySQL, Oracle, PL/SQL, Splunk, Unix shell scripting, and Unix/Bash in a full-stack Java environment, contribute to ITIL processes, and participate in on-call rotations and

Qualifications

• 5 years of experience in related software engineering or Tier 2+ customer or application support.
• Proficiency in Japanese language is required.
• Coding knowledge in Java and familiarity with related frameworks.
• Experience with SQL and databases for data analysis.
• Familiarity with ITIL incident, problem, and change management.
• Experience with monitoring/observability tools like Splunk.
• Willingness to participate in on-call rotations and weekend coverage.

Responsibilities

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
• Proficiency in Japanese language is a must.
• Coding knowledge in Java and familiarity with related frameworks.
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management.
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms.
• Willingness to participate in on-call rotations and provide weekend coverage as needed.

Skills

Japanese language

Core Java

Full Stack-Java

Artificial Intelligence

Machine Learning

Cassandra

MySQL

Oracle

PL/SQL

Unix Shell scripting

Unix/Bash

Tools

Splunk

Job description

Position: . Production Support Analyst

Experience : 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.

Must: Proficiency in Japanese language

Skills needed : Artificial Intelligence, Cassandra, Core Java, Full Stack-Java,Machine Learning, MySQL, Oracle, PL/SQLSplunk, Unix Shell scripting, Unix/Bash

Role Overview

Key Responsibilities

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
• Proficiency in Japanese language is a must
• Coding knowledge in Java and familiarity with related frameworks.
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management.
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms.
• Willingness to participate in on-call rotations and provide weekend coverage as needed.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.