Production Readiness Intern: Transition & Go-Live Support

Mizuho Bank, Ltd; Singapore; On-site; SGD 20,000 - 36,000; Full time

Job summary

Mizuho Bank, Ltd is seeking a diligent student for an internship focused on production readiness and IT transition management within our Singapore hub. You will support readiness activities across multiple applications, coordinate with project teams and support groups, and help maintain documentation and handover materials.

Ideal candidates are pursuing a relevant Bachelor's degree with strong organizational and communication skills, and proficiency in Excel, PowerPoint, and Word.

Qualifications

• Currently pursuing a Bachelor's degree in Computer Science, IT, BIS, Engineering, or related field.
• Strong interest in application support, production operations, IT transition management, and service readiness.
• Basic understanding of application lifecycle, production support processes, or IT service management concepts.
• Strong organizational and coordination skills with the ability to manage multiple tasks and follow through on action items.
• Good written and verbal communication skills with the ability to prepare clear documentation and status updates.
• Proficiency in Microsoft Excel, PowerPoint, and Word for tracking and reporting.
• Detail-oriented and able to work accurately with checklists, handover materials, and support records.

Responsibilities

• Support production readiness activities for upcoming SEIBI 2.0 applications across Trade, Payments, CASA, Lending, and Markets by helping track deliverables and readiness milestones.
• Assist in transition planning from project implementation to production support and BAU operations by coordinating with project teams, application owners, and support groups.
• Help review and maintain production readiness checklists, support documentation, operational procedures, and handover materials.
• Assist with ITSM and CMDB onboarding activities by gathering required details, validating information, and ensuring support documentation is complete.
• Support coordination of application handover sessions, knowledge transfer meetings, and go-live readiness reviews.
• Help monitor action items, dependencies, and risks related to production transition and elevate issues where required.
• Assist in preparing status reports, readiness trackers, meeting minutes, and management updates for stakeholders.
• Support validation of operational support models, escalation contacts, and support processes before handover into BAU.
• Perform ad-hoc coordination, documentation, and administrative support tasks related to production readiness and transition activities.

Skills

Organizational skills

Coordination

Communication

Attention to detail

Team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Business Information Systems, Engineering

Tools

Microsoft Excel

PowerPoint

Word

Job description

Mizuho Bank, Ltd is seeking a diligent student for an internship focused on production readiness and IT transition management within our Singapore hub. You will support readiness activities across multiple applications, coordinate with project teams and support groups, and help maintain documentation and handover materials.

Ideal candidates are pursuing a relevant Bachelor's degree with strong organizational and communication skills, and proficiency in Excel, PowerPoint, and Word.