Product Owner |Platforms & Digital UX |Chinese|Banking OR insurance

PageGroup Corporation Solutions (Malaysia) Sdn Bhd; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

PageGroup Corporation Solutions (Malaysia) Sdn Bhd is seeking a Product Owner for Platforms & Digital UX in Singapore. You will define product strategy and a clear roadmap, collaborating with Engineering, Operations, Marketing, and UX/UI teams to optimise digital journeys.

You will own the backlog, craft user stories and acceptance criteria, and drive agile delivery across SIT, UAT, and production validation while ensuring regulatory compliance and comprehensive product documentation.

Qualifications

• 5-7 years in Financial Services, Insurance, Wealth Management, or Digital Platforms.
• Proven experience delivering digital products or customer-facing platforms.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience with Agile delivery in fast-paced environments.

Responsibilities

• Define and communicate product vision, strategy, and roadmap aligned with business goals.
• Own and manage the product backlog; write and refine user stories, epics, and acceptance criteria.
• Collaborate with Engineering, Operations, Marketing, UX/UI, and Business teams to deliver initiatives.
• Support Agile delivery teams and participate in SIT, UAT, and production validation.
• Ensure regulatory, governance, and risk requirements are addressed; maintain product documentation.

Skills

JIRA

Confluence

Figma

Agile/Scrum

UX principles

User story mapping

Education

Bachelor's or Master's Degree in Business, Information Technology, Computer Science, Engineering, or related discipline

Tools

JIRA

Confluence

Figma

Job description

Job De ion

Role: Product Owner, Platforms & Digital UX

Location: Singapore

Chinese Speaker

Key Responsibilities

Product Strategy & Roadmap

• Define and communicate product vision, strategy, and roadmap aligned with business goals.
• Identify opportunities to enhance digital customer journeys, operational efficiency, and platform capabilities.
• Prioritize product initiatives based on business value, customer needs, risk, and regulatory requirements.

Product Backlog Management

• Own and manage the product backlog, ensuring priorities are clearly defined and aligned with strategic objectives.
• Create, refine, and prioritize user stories, epics, and acceptance criteria.
• Partner with business stakeholders to gather and clarify requirements.

Stakeholder & Cross-Functional Collaboration

• Work closely with Engineering, Operations, Marketing, UX/UI, and Business teams to deliver product initiatives.
• Facilitate discussions between technical and non-technical stakeholders.
• Provide regular project updates and recommendations to senior leadership.

Product Delivery & Testing

• Support Agile delivery teams throughout the product development lifecycle.
• Coordinate and participate in testing activities, including SIT, UAT, and production validation.
• Ensure successful deployment and adoption of product releases.
• Track key product metrics and identify opportunities for continuous improvement.

Process Improvement & Compliance

• Review and optimize existing business processes and customer journeys.
• Ensure solutions comply with regulatory, governance, and risk management requirements.
• Maintain comprehensive product and business documentation.

Required Experience

• 5-7 years of experience within Financial Services, Insurance, Wealth Management, or Digital Platforms.
• Proven experience delivering digital products, customer-facing platforms, or digital transformation initiatives.
• Strong stakeholder management and communication skills, with the ability to influence across multiple business functions.
• Experience working in fast-paced and evolving environments.
• Strong analytical, problem-solving, and decision-making capabilities.
• Self-motivated, adaptable, detail-oriented, and highly organized.
• Experience working with Agile delivery methodologies and cross-functional product teams.

Education & Skills

• Bachelor's or Master's Degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.
• Agile certification (CSPO, SAFe PO/PM, Agile Scrum Certification) is an advantage.
• Hands-on experience with:
• JIRA
• Confluence
• Figma
• Product Backlog Management Tools
• User Story Mapping
• Agile/Scrum Frameworks
• Excellent presentation and stakeholder engagement skills.
• Strong understanding of digital customer experience (UX) principles.

Preferred Qualifications

• Experience within Life Insurance, Wealth Management, Banking, or Financial Services sectors.
• Exposure to Digital UX, Customer Journey Mapping, and Platform Modernization initiatives.
• Experience managing multiple concurrent projects and product releases.
• Knowledge of regulatory requirements and governance frameworks in Singapore's financial services industry.