Product Operations Specialist (EUC / Government Sector)

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

SCIENTEC CONSULTING PTE. LTD. is seeking a Product Operations Specialist to support day-to-day operations of technology products and services in a centralized Singapore setting.

You will coordinate with internal teams, vendors and business users to improve processes and service delivery. In this role you’ll manage operational activities, track performance, and assist with procurements and contracts. The position requires strong organization, detail-orientation and the ability to work with

Qualifications

• 5+ years of relevant experience in product operations, IT operations, vendor management, procurement, contract administration or related roles.
• Experience in vendor and stakeholder management.
• Familiarity with procurement, tender and contract management processes.

Responsibilities

• Manage day-to-day product and operational activities.
• Coordinate with vendors and internal stakeholders to ensure smooth service delivery.
• Monitor vendor performance, service levels and contractual commitments.
• Support procurement and tender activities, including requirements gathering, documentation and evaluation coordination.
• Maintain contract records and support renewals, extensions and variations.
• Coordinate purchase requests, invoices, payments and other administrative processes with relevant teams.
• Track budgets, operational activities, timelines and deliverables.
• Coordinate product/service deployment, onboarding, replacement and lifecycle activities.
• Manage operational issues and work with relevant parties to ensure timely resolution.
• Maintain accurate operational records, trackers, reports and documentation.
• Identify process gaps and recommend improvements to increase operational efficiency.
• Support the implementation and rollout of new processes, systems and tools.
• Coordinate pilots, trials and Proof-of-Concepts (POCs) where required.
• Gather feedback and operational data to support product and service improvements.

Skills

Vendor management

Procurement

Contract administration

Project coordination

Documentation

Stakeholder management

Data tracking

Communication

Organizational skills

Tools

Spreadsheets

Job description

We are looking for a Product Operations Specialist to support the day-to-day operations of technology products and services. You will work closely with internal teams, vendors and business users to coordinate operational activities, manage service delivery and improve processes.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Packge: UP to $9000 (basic) + AWS

Key Responsibilities

• Manage day-to-day product and operational activities.
• Coordinate with vendors and internal stakeholders to ensure smooth service delivery.
• Monitor vendor performance, service levels and contractual commitments.
• Support procurement and tender activities, including requirements gathering, documentation and evaluation coordination.
• Maintain contract records and support renewals, extensions and variations.
• Coordinate purchase requests, invoices, payments and other administrative processes with relevant teams.
• Track budgets, operational activities, timelines and deliverables.
• Coordinate product/service deployment, onboarding, replacement and lifecycle activities.
• Manage operational issues and work with relevant parties to ensure timely resolution.
• Maintain accurate operational records, trackers, reports and documentation.
• Identify process gaps and recommend improvements to increase operational efficiency.
• Support the implementation and rollout of new processes, systems and tools.
• Coordinate pilots, trials and Proof-of-Concepts (POCs) where required.
• Gather feedback and operational data to support product and service improvements.

Requirements

• At least 5 years of relevant experience in product operations, IT operations, vendor management, procurement, contract administration or related roles.
• Experience in vendor and stakeholder management.
• Familiarity with procurement, tender and contract management processes.
• Experience coordinating projects or operational activities involving multiple stakeholders.
• Good organisational and problem-solving skills.
• Strong attention to detail and documentation skills.
• Comfortable working with spreadsheets, trackers, reports and operational data.
• Good written and verbal communication skills.
• Able to manage multiple priorities and work independently in a fast-paced environment.

Good to Have

• Experience working in technology or IT-related environments.
• Experience with procurement or competitive tender exercises.
• Experience supporting product/service lifecycle activities.
• Experience coordinating pilots, trials or phased rollouts.
• Experience working with external vendors and service providers.

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Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781