Product Operations Manager, WorkBuddy Enterprise

Tencent International Service Pte. Ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Tencent International Service Pte. Ltd. is seeking an experienced product/commercial operations professional to support cost analysis, budgeting, and pricing initiatives across APAC markets.

The role collaborates with product, finance, and R&D stakeholders to optimize margins and ensure regulatory compliance. Required are cross‑regional English and Chinese communication skills and a background in enterprise technology, cloud services, or SaaS.

Qualifications

• Bachelor’s degree or above in Business, Operations, Computer Science, or related discipline, or equivalent practical experience, together with at least four years of product operations, commercial operations, or business operations experience in enterprise technology, cloud services, or SaaS.
• Experience in cost analysis, resource planning, or operational budgeting for technology products with ability to translate data into efficiency and margin improvements.
• Familiarity with compliance operations for cloud services or enterprise software, including data protection regulations, cybersecurity requirements, and regional certification processes relevant to APAC markets.
• Experience supporting pricing operations, quotation management, or commercial modelling for technology products, with strong analytical skills to assess pricing performance, discount patterns, and revenue impact.

Skills

Operations experience

Cost analysis

Resource planning

Operational budgeting

Pricing operations

Compliance awareness

Education

Bachelor's degree or higher

Tools

Cybersecurity awareness

Job description

• Bachelor’s degree or above in Business, Operations, Computer Science, or a related discipline, or equivalent practical experience, together with at least four years of product operations, commercial operations, or business operations experience in enterprise technology, cloud services, or SaaS.
• Demonstrated experience in cost analysis, resource planning, or operational budgeting for technology products, with the ability to translate operational data into actionable efficiency and margin improvements.
• Familiarity with compliance operations for cloud services or enterprise software, including data protection regulations, cybersecurity requirements, and regional certification processes relevant to APAC markets.
• Experience supporting pricing operations, quotation management, or commercial modelling for technology products, with strong analytical skills to assess pricing performance, discount patterns, and revenue impact.
• Professional proficiency in English and Chinese, both written and verbal, is required to coordinate regional commercial and compliance operations in English across international markets, and to collaborate effectively with Chinese-speaking product, finance, and R&D stakeholders at China headquarters.