Product Marketing Support

Samsung SDS Asia Pacific Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Benefits offered by this job

Restaurant perks

Job summary

Samsung SDS Asia Pacific Pte Ltd is seeking a Content Management System (CMS) Administrator to oversee notifications and events for mobile apps and services via the web portal. You will review content for accuracy during registrations and updates, and deliver weekly, monthly, and ad-hoc reports including competitor price tracking and promotion calendars.

You will prepare decks for trade-ins and product launches, perform market research on user personas and partner landscapes, and forecast by

Qualifications

• Diploma or degree in a related field.
• 2–3 years of relevant experience.
• Good oral and written English communication skills.
• Ability to work in a fast-paced, multi-tasking environment.
• Strong cross-team collaboration and organizational skills.

Responsibilities

• Serve as the CMS Administrator for notifications and events via the web portal.
• Review and verify content accuracy during registration and updates.
• Deliver periodic reports (weekly, monthly, ad-hoc) including price tracking and calendars.
• Prepare presentation decks for trade-in, product launches, and sell-in/sell-out.
• Conduct market research focusing on user personas, partner landscapes, and sales.
• Monitor stock and aging reports; coordinate with product teams on action plans.
• Manage redemption campaigns, including forecasting and demand.
• Coordinate with Product Managers to update pricing for online and offline channels.
• Support legal contracts clearance with Product Marketing.
• Collaborate with service desks, overseas R&D, and third-party partners on campaigns.

Skills

Communication skills

Multi-tasking

Team collaboration

Fast-paced work ability

Education

Diploma or Degree in related field

Tools

Microsoft Office (Excel, PowerPoint)

Job description

• Serve as the Content Management System (CMS) Administrator, overseeing the deployment of notifications and events for mobile apps and services via the web portal.
• Review and verify all notification and event content, ensuring accuracy during the registration and modification process.
• Deliver weekly, monthly and ad-hoc reports, including competitor price tracking, new product launch comparisons, and consolidated promotion calendars.
• Prepare comprehensive presentation decks (Trade-in, Sell-in/Sell-out, Product Launches) for management review.
• Perform market research and analysis focusing on user personas, partner landscapes, and sales performance.
• Conduct historical sell-in/sell-out reviews and develop forecasts by channel. - Monitor stock availability and manage weekly/monthly aging reports; collaborate with product teams to implement corrective action plans.
• Manage redemption campaigns, including gift item forecasting and demand management.
• Partner with Product Managers to maintain and update pricing strategies for online and offline channels.
• Support the Product Marketing team in finalizing and clearing legal contracts.
• Coordinate with service desks, overseas R&D centers, and third-party partners to resolve campaign-related technical or operational issues.

Requirements:

• Diploma or Degree holders in a related field.
• 2 to 3 years of relevant experience.
• Good understanding about mobile products and mobile services a plus.
• Must have good oral & written communication skills in English.
• Ability to work in a fast‑paced environment.
• Organized, goal‑oriented, excellent ability to multi‑task, motivated self‑starter who can work well in a team environment.
• Possess excellent communications skills, with the ability to work with various business and technical teams.
• Highly proficient in Microsoft Office (Excel, Powerpoint).