Product Manager: Regulatory, Compliance & CX Leader

PERSOL Singapore; Singapore; Presencial; SGD 90.000 - 150.000; Jornada completa

Descripción de la vacante

PERSOL Singapore is seeking a product-focused professional to drive end-to-end product development across customer experience, compliance, and risk management. The role requires coordinating with product, technology, operations, regulatory, and compliance teams to deliver initiatives on multiple platforms.

The candidate will conduct ongoing regulatory reviews related to MAS, AML, fraud, and digital wallet requirements, building strong relationships with senior management and diverse stakeholders

Formación

• Responsible for product business that crosses customer experience, compliance, risk management, regulatory, and operations management.

Responsabilidades

• Responsible for product business that cuts across customer experience, compliance, risk management, regulatory, and operations management.
• Conduct continuous reviews of regulations relating to MAS, compliance, risk, AML, fraud, and other digital wallet requirements.
• Manage multiple stakeholders across product, partner, technology, operations, regulatory, and compliance functions, delivering initiatives across various technical platforms within established timelines.
• Build strong relationships across stakeholder groups and effectively influence and communicate with various business units and senior management stakeholders.
• Define and develop improvement opportunities across customer experience, product awareness, and sales performance targets.
• Drive end-to-end product development and deployment activities, including opportunity identification, product discovery, stakeholder engagement, deployment planning, execution, launch, and post-launch performance measurement.
• Apply strong analytical and entrepreneurial problem-solving skills to investigate underlying drivers, identify root causes, and develop practical solutions.
• Refine and enhance customer experience for new capabilities in partnership with marketing, channel teams, partners, and other key stakeholders.

Descripción del empleo

PERSOL Singapore is seeking a product-focused professional to drive end-to-end product development across customer experience, compliance, and risk management. The role requires coordinating with product, technology, operations, regulatory, and compliance teams to deliver initiatives on multiple platforms.

The candidate will conduct ongoing regulatory reviews related to MAS, AML, fraud, and digital wallet requirements, building strong relationships with senior management and diverse stakeholders