Product Lead: Compliance, Risk & Digital Wallet

Adecco; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

Adecco Singapore is seeking a dynamic professional to drive product initiatives that span customer experience, compliance, risk management, regulatory and operations. You will continuously review MAS regulations and digital wallet requirements while coordinating with product, partners, technical, and operations teams to meet deadlines.

You will build strong relationships across stakeholder groups and senior leaders, identify opportunities to improve customer experience, product awareness, and

Responsibilities

• Responsible for product business that cuts across customer experience, compliance, risk management, regulatory, and operations management
• Continuous review of regulations for MAS, compliance, risk, AML, Fraud, and other digital wallet requirements
• Hands-on experience managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines
• Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Define and develop improvement opportunities across customer experience, product awareness and sales targets
• Extensive experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, execution, launch, and post launch performance measurement and management
• Refine customer experience for new capabilities in partnership with marketing, channels, partners, and other key stakeholders
• Ability to work effectively with other business units, across various functions
• Effective interpersonal and communication skills
• Able to work under timeline pressures and able to multi-task effectively
• Self-motivated team player and enjoy working in a fast-paced environment

Job description

Adecco Singapore is seeking a dynamic professional to drive product initiatives that span customer experience, compliance, risk management, regulatory and operations. You will continuously review MAS regulations and digital wallet requirements while coordinating with product, partners, technical, and operations teams to meet deadlines.

You will build strong relationships across stakeholder groups and senior leaders, identify opportunities to improve customer experience, product awareness, and