Product Manager, Home Entertainment

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel, a leading technology-driven telco, is seeking a Product Manager for Home Entertainment to lead the delivery and ongoing enhancement of Pay TV and OTT client applications across STB, Smart TVs, mobile and web platforms.

You will translate business requirements into customer-facing features, and coordinate with Product, IT, Network, partners and business users to enable timely, high-quality releases that improve the customer experience.

Qualifications

• Experience in Pay TV and OTT video ecosystem is required.
• Proven ability to translate business requirements into features and stories.
• Strong stakeholder management and analytical skills are essential.

Responsibilities

• Lead end-to-end delivery of Pay TV and OTT client applications across STB, Smart TVs, mobile apps and web platforms.
• Collaborate with UX/UI and Dev teams to define features and acceptance criteria.
• Maintain project plans, schedules, risks and dependencies through release milestones.
• Plan UAT, production readiness and commercial launch activities; monitor post-launch performance.
• Ensure outcomes deliver measurable business value and KPIs.
• Coordinate with internal/external stakeholders across Business, Network Engineering, IT Platform and partners.

Skills

Pay TV/OTT experience

Android TV

Product management

Project management

Business analysis

Stakeholder management

Analytical thinking

Communication

Education

Bachelor's degree in IT/CS

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

The Product Manager, Home Entertainment is responsible for the delivery and continuous enhancement of Pay TV and OTT client applications across Set-Top Boxes (STB), Smart TVs, mobile applications and web platforms. Working closely with business stakeholders and technical teams, you will translate business requirements into customer-facing features and coordinate across Product, IT, Network, third-party partners and business users to deliver timely, high-quality releases that enhance the customer experience.

How You Will Make An Impact

• Managing the end-to-end delivery of new features and enhancements for Pay TV and OTT client applications, including gathering and analysing requirements and translating them into user stories, functional specifications and acceptance criteria.
• Partnering with UX/UI and development teams to deliver intuitive customer experiences, while supporting product roadmap planning with delivery estimates, technical considerations and customer feedback.
• Developing and maintaining project plans, delivery schedules and release milestones; tracking progress, identifying risks and dependencies, and proactively driving issue resolution.
• Planning and managing User Acceptance Testing (UAT), production readiness and commercial launch activities, while monitoring post-launch performance and coordinating product improvements and issue resolution.
• Ensuring product outcomes deliver measurable business value and customer impact, with accountability for achieving agreed product KPIs.
• Engaging internal and external stakeholders to manage expectations, incorporate feedback and collaborate effectively across Business, Network Engineering, IT Platform teams, third-party content providers and application vendors.

Skills For Success

• Bachelor's degree in Information Technology, Computer Science or a related field.
• At least 5 years of experience in the Pay TV and OTT video ecosystem.
• Experience with Android TV and mobile application development, Smart TV and Set-Top Box platforms, and OTT streaming services.
• Strong product development and product management capabilities.
• Proven project management and business analysis skills.
• Strong stakeholder management skills, with the ability to work effectively across business, technical and external partner teams.
• Strong analytical and problem-solving skills.
• Clear and effective communication skills.

Are you ready to say hello to BIG Possibilities?