Product Manager, Data Center

StarHub Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

StarHub Ltd. is seeking a Data Centre Product Manager to define and drive the data centre product vision, strategy, and multi-year roadmap.

You will lead end-to-end lifecycle, collaborate with engineering and operations on capacity and SLAs, and work with sales and marketing on GTM strategies to deliver value to enterprise, government, and hyper-scale customers. You will engage customers and partners to translate needs into scalable offerings, while identifying new partnerships for AI, security,

Qualifications

• 8+ years of product management experience in data centres or related infrastructure.
• Experience with pricing, P&L ownership, and business case development.
• Experience engaging enterprise and government customers to gather requirements.
• Ability to translate technical solutions into business value.

Responsibilities

• Define and own data centre product vision, strategy, and multi-year roadmap.
• Design and launch data centre offerings (colocation, services, infrastructure).
• Manage end-to-end lifecycle from business case development to performance management.
• Collaborate with engineering and operations on capacity planning, design standards, and SLAs.
• Drive go-to-market strategies with sales, account management, and marketing teams.
• Engage enterprise customers and partners to translate needs into scalable offerings.
• Identify partnerships for value-added services (AI, security, managed services).
• Monitor product performance, margins, and customer satisfaction; optimize costs.

Skills

Product management

Strategic thinking

Stakeholder management

Communication

Data centre / cloud infra knowledge

Job description

Role Overview

The Data Centre Product Manager is responsible for defining, developing, and managing data centre products and services. This role drives product development, product strategy, commercialization, and lifecycle management to support retail, enterprise, hyper-scalers, and government customers.

Key Responsibilities

1. Product Strategy & Roadmap

• Define and own the data centre product vision, strategy, and multi-year roadmap, including colocation offerings, datacentre services, datacentre infrastructure offerings
• Identify market opportunities (colocation, edge DC, AI-ready infrastructure, hybrid cloud)
• Align product direction with business growth, broader company strategy, regional expansion (especially Malaysia), and sustainability goals

2. Product Development & Lifecycle Management

• Design and launch data centre offerings (e.g., colocation tiers, high-density racks, GPU hosting)
• Manage end-to-end lifecycle from business case development to performance management
• Work with engineering and operations on capacity planning, design standards, and SLAs

3. Commercialization & Pricing

• Develop pricing models (rack, power, usage-based, bundled services)
• Build business cases, ROI models, and investment justification
• Drive go-to-market strategies with sales specialist, account management teams and marketing teams

4. Customer & Market Engagement

• Engage enterprise customers, government, hyper-scalers, and partners to gather requirements
• Translate customer needs into scalable, repeatable product offerings

5. Ecosystem & Partnerships

• Collaborate with other datacentre providers and technology vendors to expand offerings
• Identify partnerships for value-added services (AI, security, managed services)

6. Operational & Performance Management

• Define SLAs, KPIs (uptime, PUE, utilization, yield per MW)
• Monitor product performance, margins, and customer satisfaction
• Drive continuous optimization and cost efficiency
• Familiar with AI and automation tools to support operations and planning.

7. Regulatory & Sustainability

• Ensure compliance with local regulations and industry certifications (e.g., IMDA, BCA, ISO, TIA, ESG requirements)
• Drive green data centre initiatives (renewable energy, liquid cooling, carbon tracking)

Requirements

Experience

• At least 8 years of experience in product management, preferably in:
• Data centres / colocation
• Data centres services
• Data centre related infrastructure solutions (e.g. UPS, modular DC)

Technical Knowledge

• Strong understanding of:
• Data centre design (power, cooling, racks, redundancy tiers)
• Mechanical and Electrical products and solutions
• AI / high-performance compute infrastructure (preferred)

Business & Commercial Skills

• Experience in pricing, P&L ownership, and business case development
• Strong stakeholder management across technical and commercial teams
• Ability to translate technical solutions into business value

Soft Skills

• Strategic thinking with execution focus
• Strong communication and storytelling
• Customer-centric mindset

Preferred Qualifications

• Experience working with hyper-scalers or large enterprise clients
• Knowledge of regional data centre markets (e.g., Singapore, Malaysia, ASEAN)
• Experience in managing data centre and infrastructure portfolio (colocation, M&E infra, services)
• Exposure to smart infrastructure, digital platforms, or edge computing