Product Intern

EPOS POS Singapore; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

EPOS POS Singapore is a leading point-of-sale system vendor in Singapore seeking a proactive professional to support market research, gather customer insights, and help drive product improvements. You will coordinate product launches, prepare documentation and training materials, and collaborate with design and development teams to translate requirements into clear specifications.

This role also includes basic client support, testing enhancements, and contributing to cross-functional meetings to

Qualifications

• Experience with market research and competitive analysis.
• Ability to collect and synthesize customer feedback.
• Strong collaborative skills across product, design and engineering.

Responsibilities

• Assist in market research and competitive analysis to identify trends.
• Collaborate with product managers to gather customer feedback.
• Support coordination and execution of product launches, including materials.
• Participate in cross-functional meetings and provide input on product discussions.
• Collaborate with design and development to communicate requirements.
• Assist in developing product documentation, training materials, and user guides.
• Perform basic troubleshooting and testing on product enhancements.

Job description

Description

EPOS is one of Singapore's largest Point-of-sale system vendors. Established in 2009, we are trusted by over 5,000 business owners across Singapore. EPOS is backed by Ant International, a global digital technology group. EPOS has won many accolades and is recognised as Singapore's top POS vendor at IMDA's Partner Appreciation event. Here at EPOS, we aim to help businesses grow their profits, improve efficiency and streamline operations by leveraging technology using our products and services.

Responsibilities

• Assist in conducting market research and competitive analysis to identify market trends and opportunities.
• Collaborate with product managers to gather customer feedback and insights for product improvement.
• Support the coordination and execution of product launches, including documentation and communication materials.
• Participate in cross-functional team meetings and provide input on product-related discussions.
• Collaborate with design and development teams to ensure product requirements are effectively communicated.
• Assist in the development of product documentation, training materials, and user guides.
• Assist in operational functions, such as installing hardware and software for clients.
• Perform basic troubleshooting to address client issues and ensure smooth product functionality.
• Perform testing on product enhancements.