Product Expert (Mercedes-Benz)

CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Cycle & Carriage is seeking a Product Expert for Mercedes-Benz to work closely with the Sales team on product inquiries, presentations and delivery duties. You will communicate product details to customers, demonstrate vehicle features and help them select the best fit.

You will also conduct internal product training to enhance the Sales team's knowledge and stay informed about automotive market trends, accessories, technologies, and features.

Qualifications

• Well-versed in automotive product/technical know-how.
• Knowledge of the automotive industry and competitor environment.
• Possess good communication and interpersonal skills.
• Ability to present and engage a group of audience.
• Ability to work independently with strong analytical and planning skills.
• Tech-savvy with working knowledge of computer skills and mobile devices.
• Have a passion for cars.
• Possess a valid Class 3 driving license.

Responsibilities

• Assist Sales team with product inquiries, presentations and delivery duties.
• Communicate product details to create awareness and excitement for features and configurations.
• Address customer questions and demonstrate vehicle features to help select the right vehicle.
• Conduct internal product training for the Sales team and share knowledge updates.

Skills

Automotive product knowledge

Communication skills

Presentation skills

Independence and planning

Tech-savvy

Driving license

Tools

MS Office

Job description

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

• As a Product Expert with Mercedes-Benz, you will work very closely with the Sales team on product enquiries, presentation and delivery duties.
• Support the Sales team through enthusiastic and convincing communication of the product details, creating high awareness of and excitement about the functions and configuration to the customers.
• Address the customers' questions and demonstrates vehicle features as well as assisting them to select the vehicle that best suits their needs.
• Conduct internal product training so as to improve the general product knowledge with updates and knowledge tests for the Sales team.
• As a member of our team, you will be expected to be very well-informed and knowledgeable about the automotive market, product knowledge, accessories, technologies, features and functions.

Requirements

• Well-versed in automotive product/technical know-how
• Knowledge of the automotive industry and competitor environment
• Possess good communication and interpersonal skills
• Ability to present and engage a group of audience
• Ability to work independently with strong analytical and planning skills
• Tech-savvy with working knowledge of computer skills and mobile devices
• Have a passion for cars
• Possess a valid Class 3 driving license

About the Company

Cycle & Carriage (C&C) is one of Singapore's leading automotive groups. Established in 1899, we have grown from our beginnings as a trader in nutmegs and other sundries to a business that distributes, retails and provides aftersales services for passenger and commercial vehicles. Today, our portfolio in Singapore includes Mercedes-Benz, Mitsubishi, Kia, Citroën, Maxus, ORA, smart, Gogoro, PEUGEOT and Leapmotor, as well as our used-car business, Republic Auto. We also represent Zhongtong buses and SITRAK.

At C&C, it is more than the recognition we have earned over the years. "Exceptional Journeys" reflects what we strive to create for our customers, our people and the brands we represent. We bring together strong teams, technical expertise and a commitment to service to create experiences that go beyond expectations. Whether it is a customer we serve, an employee we support or a brand we represent, we aim to help create exceptional journeys at every touchpoint.

We believe our people are at the heart of our business. We strive to create a workplace where people can grow, contribute and feel a sense of belonging. We put a strong emphasis on appreciation, recognition and giving our people opportunities to develop.

Our people practices have also been recognised through various awards, including:

HR Asia's Best Companies to Work For - Platinum Award 2025, marking our 11th consecutive year of recognition

Happiest Workplace Certified 2024

As the automotive industry continues to evolve, we are also growing our presence in electric and new energy vehicles and mobility solutions. This gives our people the opportunity to be part of an industry that is changing how people and businesses move. Keen for a career conversation? Connect with us to find out more.

You will be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this application for the purposes of assessing your career application, in accordance with C&C's applicable personal data protection policies.