Product Delivery Analyst | Agile IT, SaaS & UAT

Integrated Health Plans Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Integrated Health Plans Pte Ltd is seeking a Business Analyst/Project Coordinator to support day-to-day product and project activities in our Singapore office. You will engage with business users and stakeholders to gather, analyze, and document requirements, and translate needs into BRD and SOW documents.

You will collaborate with developers, QA, and cross-functional teams to ensure timely delivery, effective change management, and high-quality deliverables aligned with business goals.

Qualifications

• Minimum 3 years experience as Business Analyst, Project Coordinator, or similar.
• Background or strong knowledge in Information Technology (IT).
• Good understanding of Agile methodology.
• Hands-on experience with Websites, Web portals (SaaS platforms) and Mobile apps.
• Strong documentation skills (SOW, BRD, functional requirements).
• Good communication and stakeholder management skills.
• Ability to manage multiple change requests and deadlines concurrently.

Responsibilities

• Report directly to the Product Manager and support day-to-day product and project activities.
• Engage with business users and stakeholders to gather, analyze, and document requirements.
• Collate and prepare Scope of Work (SOW) documents.
• Translate SOW and business needs into clear Business Requirement Documents (BRD).
• Communicate and clarify requirements with developers and technical teams.
• Work closely with Quality Analysts (QA) to support internal testing and User Acceptance Testing (UAT).
• Coordinate and track Change Requests (CRs), ensuring clear scope, timelines, and follow-up until completion.
• Assist in project coordination activities such as timeline tracking, dependency management, and issue escalation.
• Ensure deliverables align with agreed requirements, timelines, and quality standards.

Skills

Business Analysis

Agile Methodology

Stakeholder Management

Documentation

Communication

Requirements Gathering

Change Management

Job description

Integrated Health Plans Pte Ltd is seeking a Business Analyst/Project Coordinator to support day-to-day product and project activities in our Singapore office. You will engage with business users and stakeholders to gather, analyze, and document requirements, and translate needs into BRD and SOW documents.

You will collaborate with developers, QA, and cross-functional teams to ensure timely delivery, effective change management, and high-quality deliverables aligned with business goals.