Product Consultant II

Sony Corporation; Singapore; On-site; SGD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Monthly incentives

Staff purchase rates

CSR day off per year

Milestone gifts

Wellness activities

Professional training

Job summary

Sony Corporation in Singapore seeks enthusiastic retail professionals for a fixed-term Annual Contract. You will engage customers, demonstrate products, and share knowledge to boost sales while upholding store standards and customer satisfaction.

The role emphasizes strong communication, a customer-centric approach, and a willingness to learn about Sony products and promotions. Comprehensive training and staff benefits accompany the position.

Qualifications

• Customer-facing experience in retail preferred.
• Knowledge of consumer electronics preferred.
• Ability to learn product features and promotions.

Responsibilities

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to drive sales.
• Maintain knowledge of product features, benefits, and promotions.
• Collaborate with the team to maintain store appearance and visual merchandising.
• Collect and relay customer feedback to management to improve service.
• Meet and exceed sales targets and KPIs set by management.

Skills

Communication skills

Customer service

Willingness to learn

Job description

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk. The conversation starts here.

Retail Sales Consultant (Annual Contract)

We’re seeking enthusiastic and people-focused individuals to join our dynamic and supportive retail team! We offer comprehensive training, coaching, and opportunities to enhance your product knowledge and forge strong relationships.

What you will be doing

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to enhance customer understanding and drive sales.
• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
• Collect and relay customer feedback to management to help improve service and product offerings.
• Meet and exceed sales targets and KPIs as set by management.

What will help you succeed

• A genuine interest in or knowledge of consumer electronics.
• Strong communication skills.
• A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.
• A willingness to learn independently or through others.

Benefits you will have

• Medical and group insurance coverage
• Monthly performance incentives, AWS and variable bonus
• Special staff purchase rates
• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
• Milestone gifts (such as long service award because we want to celebrate your professional milestones)
• Wellness activities to promote healthy lifestyles
• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity.

We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.

Purpose

Fill the world with emotion, through the power of creativity and technology.

Values

• Dreams & Curiosity Pioneer the future with dreams and curiosity.
• Diversity Pursue the creation of the very best by harnessing diversity and varying viewpoints.
• Integrity & Sincerity Earn the trust for the Sony brand through ethical and responsible conduct.
• Sustainability Fulfill our stakeholder responsibilities through disciplined business practices.