Dyson Expert

DYSON SINGAPORE PTE. LIMITED; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Dyson Singapore Pte. Limited is seeking a dynamic Retail Sales expert to showcase our technology through live demos in-store and via livestream opportunities where applicable.

You will deliver exceptional customer experiences, drive sales, and mentor junior team members while representing Dyson’s innovative products on the shop floor.

Qualifications

• 4+ years' professional Retail Sales experience.
• Experience in technology and prestige luxury brands is an asset.
• Entrepreneurial mindset with a track record of meeting quotas.

Responsibilities

• Deliver outstanding client and after-sale service at every visit.
• Drive sales by demonstrating product knowledge and engagement.
• Lead in achieving and exceeding individual and team sales KPIs.
• Build relationships to generate repeat business and referrals.
• Communicate openly with clients and colleagues to optimize store performance.
• Identify shopper needs and tailor product recommendations accordingly.
• Support store operations, merchandising, and adherence to policies.
• Share selling strategies and guidance with junior team members.

Skills

Retail sales

Customer service

Product knowledge

Communication

Job description

About Us

Dyson technology works differently, it is engineered to solve real problems. The best way to understand it is to experience it. This is why we created Dyson Demo - a place that brings to life the science and engineering at the heart of our machines.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic, passionate and eager to represent an International Technology Brand? Pioneering technology is at the heart of every new Dyson machine. You will bring this to life by showcasing our unique technology through live demos (in store, and there could be live stream opportunities too) to create impact.

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that's what we are looking for!

Join our exciting team to learn more about how you can contribute to a winning team!

Our mission

• Deliver outstanding client and after-sale service to every visitor, ensuring customer satisfaction at every step
• Drive sales by demonstrating superior product knowledge, engagement, and an entrepreneurial mindset on the sales floor
• Take the lead in achieving and exceeding both individual and team sales and KPI goals
• Model a transparent and authentic approach with customers, focusing on building strong relationships that lead to repeat business
• Communicate openly and professionally with clients and colleagues to optimize store performance
• Maintain a proactive presence on the floor to identify and capitalize on shopper needs, ensuring that each interaction leads to a tailored product recommendation
• Support operational routines as needed, including merchandising, store upkeep, and adherence to all company policies and operational procedures
• Guide and support new and junior team members by sharing effective selling strategies, upselling techniques, and actionable tips to drive business
• Reinforce Dyson's values and culture through strong work ethic and consistent

About You

• 4+ years' professional Retail Sales experience, providing high-quality service focused on client needs. Experience in technology and prestige luxury brands an asset
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas
• Strong team spirit to achieve common goals - build strong relationships within Dyson as well as with our third-party retail partners
• Self-motivated, able to work independently and understands when to seek guidance
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent communication and interpersonal skills
• Strong negotiation skills combined with an adaptable approach to selling
• Comfortable in working retail hours (including weekends, holidays)