Product Application Manager, Fiber Optics

Shape Optics Technologies Pte Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Shape Optics Technologies Pte Ltd in Singapore is seeking a Product Application Manager, Fiber Optics to strengthen customer engagement and technical support across global markets.

You will lead pre-sales and post-sales activities, collaborate with Business Development, provide expert input on fiber-optic processes and deployments, and help translate customer needs into reliable product solutions.

Qualifications

• 8+ years of hands-on fiber-optic experience at component or system level.
• Strong communication skills and business acumen.
• Experience with global customers is advantageous.

Responsibilities

• Provide pre-sales and post-sales technical support to global customers.
• Address customer queries through technical meetings, presentations, and other communication channels related to fiber-optic products.
• Understand customer needs and propose appropriate product or system solutions.
• Work closely with the Business Development team to fulfill customer requirements and drive opportunities.
• Manage customer programs, ensuring alignment in cost, quality, and delivery.
• Maintain accurate and up-to-date customer information and program status in company systems.
• Participate in local and overseas exhibitions to represent the company’s fiber-optic capabilities.
• Provide expert input on product features, applications, and integration at component and system levels.
• Support internal teams with technical insights on fiber-optic processes, assemblies, and deployments.

Skills

Customer engagement

Technical support

Pre-sales

Project management

Education

Fiber Optics / Optical Engineering / Mechanical Engineering / Electronics

Job description

Product Application Manager, Fiber Optics

About Us

Shape Optics Technologies Pte Ltd is a Singapore-based leader in advanced optical engineering, specializing in fiber optics, imaging systems, thin-film coatings, precision optics, and custom photonics solutions. We support global customers across telecommunications, medical devices, industrial automation, defense, and research sectors.

As our fiber-optics business expands, we are seeking an experienced Product Application Manager, Fiber Optics to strengthen our customer engagement, technical support capabilities, and global market presence.

Job Duties & Responsibilities

Customer Support & Applications

• Provide pre-sales and post-sales technical support to global customers.
• Address customer queries through technical meetings, presentations, and other communication channels related to fiber-optic products.
• Understand customer needs and propose appropriate product or system solutions.

Business Collaboration

• Work closely with the Business Development team to fulfill customer requirements and drive opportunities.
• Manage customer programs, ensuring alignment in cost, quality, and delivery.
• Maintain accurate and up-to-date customer information and program status in company systems.

Technical & Market Engagement

• Participate in local and overseas exhibitions to represent the company’s fiber-optic capabilities.
• Provide expert input on product features, applications, and integration at component and system levels.
• Support internal teams with technical insights on fiber-optic processes, assemblies, and deployments.

Job Requirements

• Master’s or Bachelor’s degree in Fiber Optics, Optical Engineering, Mechanical Engineering, Electronics, or related fields.
• Minimum 8 years of hands-on experience in fiber-optic applications at component or system level in industrial or commercial sectors.
• Strong technical understanding of fiber-optic processes, optical assemblies, and application environments.
• Effective communication skills and strong business acumen; able to liaise confidently with customers and internal teams.
• Experience working with global customers is an advantage.

Only shortlisted candidates will be contacted.