Privilege Banking Services Associate

UOB; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks an administrative support professional to handle inquiries, document processing, and daily banking operations for Privilege Banking clients. The role emphasizes accuracy, organization, and adherence to internal procedures.

The candidate should be fluent in English and Chinese with basic Excel/Word skills. This on-site position involves file management, courier preparation, and general office duties within a busy bank environment.

Qualifications

• Conversant in both English and Chinese
• Basic knowledge on Excel and Words

Responsibilities

• Attend to both internal and external enquiries
• Deliver superior client servicing and contribute to the Privilege Banking customer service experience
• Perform voice log verifications on financial/monetary transactions
• Administrative and documentation support as required
• Ensure compliance with bank’s policies & procedures
• EWF scanning + EOD reconciliation – estimated daily volume 1,200 documents
• Batching of trade related documents
• Batching of forms i.e. account opening docs, customers’ requests etc
• Courier - Prepare docs to send out + assist SCAs to key in courier request
• W8BEN follow through
• Bringing physical forms to PBCs for processing
• Manage Inward and outward mail bags (review documents content)
• Order stationary
• General filing
• Open letter boxes
• Documents Archival Bulk document retrieval from EWF for audit / investigation related purpose
• Ad hoc project
• Any other misc

Skills

Bilingual English and Chinese

Excel

Word

Tools

Excel

Word

Job description

1011 United Overseas Bank Ltd in Singapore seeks an administrative support professional to handle inquiries, document processing, and daily banking operations for Privilege Banking clients. The role emphasizes accuracy, organization, and adherence to internal procedures.

The candidate should be fluent in English and Chinese with basic Excel/Word skills. This on-site position involves file management, courier preparation, and general office duties within a busy bank environment.