Private Lounge Consultant

MANOR 33 PTE. LTD.; Singapore; Vor Ort; SGD 31.000 - 33.000; Vollzeit

Benefits dieser Stelle

Uncapped commissions

Luxury work environment

Zusammenfassung

MANOR 33 PTE. LTD. in Singapore invites a Sales & Service Consultant to join our private club's luxury lounge, where premium hospitality meets strategic selling.

You will balance 60% sales and 40% service, acting as a trusted advisor to elite guests and guiding them through curated cigars, fine wines and whiskeys with flawless service. Expect a dynamic, high-energy environment with uncapped commissions, a refined atmosphere, and opportunities to build enduring client relationships through

Qualifikationen

• Minimum 2 years in a luxury lounge, private members' club, or fine dining establishment.
• Deep knowledge of global wine regions and premium cigar origins (Cuba, Dominican Republic).
• Proficient in global whiskey categories (Scotch, Japanese whiskies, Bourbons).

Aufgaben

• Curate experiences for high-net-worth guests and guide them to exclusive collections.
• Drive revenue by building product expertise across cigars, wines and whiskeys.
• Maintain key relationships and cultivate high customer loyalty.
• Own the guest journey from welcome to final transaction.

Kenntnisse

Sales

Customer service

Luxury hospitality

Communication

Ausbildung

WSET Level 2+

CMS Certified Sommelier

Jobbeschreibung

The Opportunity

Step into the exclusive world of our private club’s luxury lounge, where high-end hospitality meets sophisticated sales. We are seeking a dynamic Sales & Service Consultant who thrives in a premium environment.

This is not a traditional waiting role. With a unique balance of 60% Sales and 40% Service, you will act as a trusted advisor to our elite clientele, guiding them through a curated journey of premium cigars, fine wines, and exceptional whiskeys. If you possess a sharp commercial instinct, a passion for luxury products, and the art of flawless service, this stage is yours.

What We Offer

• Base Salary: $2,800 – $3,000 per month
• Earning Potential: Uncapped, performance-based monthly commission tiers
• Environment: A refined, sophisticated, and high-energy workplace

Your Impact

The Art of the Sale

• Curate Experiences: Engage high-net-worth guests, quickly read their preferences, and introduce them to our exclusive collections.
• Drive Revenue: Build up product expertise across key product range including cigar, wine and whisky and drive sales.
• Maintain Value Relationships: Manage key accounts with acute knowledge of client preferences and cultivate high customer loyalty.
• Own the Relationship: Walk guests through their entire experience, from the initial warm welcome to the final transaction.

The Standard of Service

• Cigar Rituals: Assist with selection of cigar, wine and whisky selection with keen understanding of customer preference while being able to promote new product offers
• Liquid Luxury: Execute pristine beverage service, from decanting rare wines to serving artisanal whiskeys neat, on the rocks, or as tailored pours.
• Intuitive Hospitality: Deliver invisible, anticipatory service, reading the room to meet guest needs before they even ask.
• Lounge Aesthetics: Keep the lounge looking immaculate, ensuring displays and seating areas always meet 5-star standards.

Behind the Scenes

• Protect the Asset: Monitor the humidor and wine cellar conditions closely to protect product quality and investment.
• Visual Merchandising: Set up elegant displays that capture guest attention and naturally spark sales conversations.

Who You Are

Your Background

• Experience: You have spent at least 2 years working in a luxury lounge, private members' club, or fine dining establishment.
• The Expert: You possess a deep, working knowledge of global wine regions and premium cigar origins (Cuba, Dominican Republic).
• The Connoisseur: You are highly proficient in global whiskey categories, easily navigating Scotch, Japanese whiskies, and Bourbons.
• Credentials: A WSET Level 2+ or CMS Certified Sommelier qualification gives you a strong advantage.

Your Traits

• Sales-Driven: You possess strong commercial acumen and love the thrill of closing a high-value sale.
• Impeccable Style: Your communication is flawless, and your personal presentation naturally reflects a luxury standard.
• Poised & Discreet: You remain completely calm, collected, and professional when interacting with high-profile guests.
• Operational Flexibility: Fully committed to working late evenings, weekends, and extended hours as required to accommodate the unpredictable schedules of elite clientele and private club operations.