Private Bank – Client Service Executive, SEA, AVP

Deutsche Bank AG; Singapore; Hybrid; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flexible benefits

25 days annual leave

Job summary

Deutsche Bank AG in Singapore seeks a Client Service Executive to support RMs and IMs, handling transactions and client servicing in a centralized team. The role requires private banking/wealth mgmt experience, strong teamwork, and high attention to detail. Fluency in English and relevant licenses are essential. AI tools may be used to improve workflows with responsible judgment.

Hybrid work arrangements and comprehensive benefits are offered to support development and wellbeing.

Qualifications

• 7+ years of client service or assistant relationship management experience at AVP level.
• Background in Private Banking or Wealth Management is required.
• Strong teamwork, ability to meet deadlines and multi-task.
• Fluent in English, both written and spoken.
• Attention to detail with concise communication.
• Relevant local licenses such as CACS Paper 1 and 2.
• Proven ability to use AI tools to boost productivity while using data responsibly.

Responsibilities

• Support Private Bankers to deliver excellent service to high net-worth clients.
• Handle daily desk administration, meetings, and related arrangements.
• Understand client requirements and maintain client relationships.
• Interface with clients for instructions, monitor funds, and prepare forms.
• Escalate issues to Management in a timely manner.
• Comply with confidentiality, data protection and cross-border rules.

Skills

Client Service Experience

Private Banking

Wealth Management

English Fluency

Attention to Detail

Licenses (CACS Paper 1&2)

Team Player

AI Productivity Tools

Tools

AI Tools

Job description

Job Description

Details of the Division and Team: Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. The business are looking for a Client Service Executive to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Hybrid working arrangements 25 days of annual paid leave, plus public holiday A culture of continuous learning to aid progression

Your key responsibilities:

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market
• Understanding of all desk administration and ability to manage meetings and all arrangements related to the meeting.
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships
• Act as the client key interface over initiation of clients' instructions, monitor funds for payment, prepare clients' fax instructions, forms and loan disbursement instruction
• Ability to understand issues and appropriately escalation to Management in a timely fashion
• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience:

• 7 or more years of relevant Client Service Executive or Assistant Relationship Manager experience for AVP level
• Working experience from Private Banking or Wealth Management business is a must
• Strong team player, also able to meet tight deadlines and multi-task
• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment
• Fluent (written and oral) in English
• Meticulous, methodical and concise, with a strong attention to detail
• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Deutsche Bank & Diversity We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.

More information at: Deutsche Bank Careers (db.com)