Private Bank - Client Service Executive - Associate / AVP

Deutsche Bank; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Annual leave 21/25 days

Flexible benefits

Parental leave

Learning culture

Job summary

Deutsche Bank Singapore is seeking a Client Service Executive to support Relationship Managers and Investment Managers in the day-to-day servicing of high net-worth clients within Private Bank. You will process transactions, resolve account and payment issues and provide end-to-end operational support.

The role emphasizes regulatory awareness, teamwork, English fluency, and the ability to thrive in a high-paced environment.

Qualifications

• Fluent command of English (written and spoken).
• Experience in Private Banking or Wealth Management preferred.
• Knowledge of regulatory framework and data confidentiality.

Responsibilities

• Support Private Banker to provide excellent service to high net-worth clients and maintain daily operations.
• Understand desk administration and manage meeting arrangements.
• Understand client requirements and assist Private Bankers in daily maintenance of account relationships.
• Initiate clients’ instructions, monitor funds for payment and prepare forms and disbursement instructions.
• Escalate issues promptly to Management and maintain regulatory awareness.
• Develop understanding of cross-border rules and data protection regulations.

Skills

Fluent English

Team player

Multi-tasking

Detail oriented

Self-motivated

Education

CACS Paper 1

CACS Paper 2

Job description

Job Description:

Details of Division and Team:

Deutsche Bank’s Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits

The business are looking for Client Service Executives to support the Relationship Managers (RMs) and Investment Managers (IMs) in the day to day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangements

• 21/25 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities

• Support Private Banker to provide excellent service to high net-worth clients so as to achieve client retention, and be able to handle daily business-as-usual tasks within the desk and market

• Understanding of all desk administration and ability to manage all arrangements related to the meeting.

• Understand client requirements and assist Private Bankers in daily maintenance of account relationships

• Act as the client key interface over initiation of clients’ instructions, monitor funds for payment, prepare clients’ fax instructions, forms and loan disbursement instruction

• Ability to understand issues and appropriately escalated to Management in a timely fashion

• Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant

Your skills and experience

• 3- 7 or more years of relevant Client Service Executive or Assistant Relationship Manager experience and in investments, dependent on corporate title, coupled with a good sense of integrity

• Working experience from Private Banking or Wealth Management business is a must.

• Relevant local licenses and qualifications such as CACS Paper 1 and 2 is a must.

• Strong team player, also able to meet tight deadlines and multi-task

• Self-motivated and goal orientated and a ‘can do’ personality, who is able to work in a high paced environment

• Fluent (written and oral) in English

• Meticulous, methodical and concise, with a strong attention to detail

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.