Principal Technical Implementation Consultant (API integrations)

OneTrust; Singapore; Hybrid; SGD 100,000 - 140,000; Full time

Job summary

A leading data management platform based in Singapore is seeking a Principal Technical Implementation Consultant. In this role, you will guide customers through solution design and implementation, ensuring successful adoption of the platform's services. The ideal candidate has 8+ years of experience in technical consulting, excellent communication skills, and a strong background in SaaS solutions. This position supports a hybrid workspace culture with collaborative opportunities.

Benefits

Flexible work hours

Professional development opportunities

Collaborative workspace environment

Qualifications

• 8+ years in technical consulting, solution engineering, or professional services.
• Proven ability to gather customer requirements and deliver solutions.
• Experience in end-to-end implementation of SaaS solutions.

Responsibilities

• Lead solution design and oversee technical implementation.
• Act as a trusted advisor aligning technical delivery with business objectives.
• Collaborate with Sales and Product teams to ensure customer outcomes.

Skills

Strong communication skills

Technical expertise in SaaS solutions

Strategic thinking

Ability to manage multiple priorities

Education

Degree in Computer Science, Engineering, or IT

Tools

Martech platforms (e.g., Adobe Experience Cloud)

Tag management systems (e.g. Google Tag Manager)

Job description

Overview

Principal Technical Implementation Consultant (API integrations) – Singapore City, Republic of Singapore

Strength in Trust

OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.

The Challenge

The Principal Consultant – Technical Implementation plays a key role in bridging technical delivery and strategic advisory. After the sales process, you’ll be the primary contact guiding customers through solution design, implementation, API integrations, and adoption of OneTrust’s Universal Consent & Preference Management (UCPM) and Consent Management Platform (CMP) solutions. You’ll combine deep technical expertise with business acumen to deliver impactful, scalable outcomes for our customers.

Your Mission

As the Principal Consultant – Technical Implementation, you will:

• Lead solution design and oversee technical implementation for complex customer projects.
• Provide best practice guidance on SaaS solution deployments, including underlying software architectures and integration patterns.
• Act as a trusted advisor to stakeholders, aligning technical delivery with business objectives.
• Translate customer requirements into actionable specifications for internal teams.
• Share knowledge, documentation, and reusable assets to support future delivery.
• Advocate for customers internally, influencing product direction based on real-world feedback.
• Collaborate closely with Sales, Customer Success, and Product to ensure customer outcomes are met.

You Are

• A strong communicator who can simplify complex technical concepts for diverse audiences.
• Strategic in approach, able to see the bigger business picture while diving into technical detail.
• Comfortable managing multiple priorities in a dynamic environment.
• Experienced in implementing SaaS solutions end-to-end.

Your Experience Includes

• Degree in Computer Science, Engineering, Information Technology, or related discipline (or equivalent experience).
• 8+ years in technical consulting, solution engineering, or professional services, with experience designing and delivering enterprise technology solutions.
• Proven ability to work directly with customers to gather requirements and deliver solutions.
• Track record of collaborating cross-functionally to deliver business value.

Extra Awesome

• Experience with Martech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot), tag management system (e.g. Google Tag Manager) and CRM systems or similar solutions.
• Prior experience as a Business Analyst or Solution Architect.

Where we Work

We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

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OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.