Principal Program Manager, Commercial

Circle; Singapore; Remote; SGD 180,000 - 240,000; Full time

Job summary

Circle is seeking a Program Manager to join our Commercial team in APAC. You will drive go-to-market initiatives, lead cross-functional programs, and partner with Commercial leadership to empower customer-facing teams across the APAC region.

You will implement scalable processes, establish reporting, and ensure timely execution across time zones. The role requires strong stakeholder management, a track record of delivering complex programs, and familiarity with AI-powered workflows.

Qualifications

• 10+ years of experience in program management, project management, business operations, or customer-facing implementations.
• Proven ability to lead complex, cross-functional initiatives and manage competing priorities in a fast-paced, global environment.
• Strong communication, presentation, and stakeholder management skills, with the ability to engage and influence stakeholders at all organizational levels.
• Demonstrated expertise in program planning, execution, process improvement, and performance measurement.
• Strong analytical, problem-solving, and conflict-resolution skills, with the ability to navigate ambiguity and drive effective solutions.
• Fluency with generative AI models (e.g., ChatGPT, Claude), prompt development, and agentic workflows, with the ability to apply AI-powered solutions to improve operational efficiency and business processes.
• Ability to collaborate across global teams and accommodate international time zones when needed, with willingness to travel internationally approximately 4-5 times per year.

Responsibilities

• Lead complex, cross-functional programs supporting Circle's commercial strategy, including go-to-market initiatives and strategic client implementations.
• Partner with APAC Commercial leadership to execute strategic priorities, drive operational initiatives, and ensure alignment with regional and global business objectives.
• Identify and implement process improvements that enhance operational efficiency, streamline workflows, and support scalable business growth.
• Develop and execute internal communication plans, facilitate leadership meetings, and coordinate key deliverables to ensure alignment across Commercial teams.
• Manage multiple concurrent projects across international teams and time zones, ensuring clear priorities, stakeholder alignment, and timely execution.
• Establish program reporting frameworks, define success metrics, and analyze performance to identify opportunities for continuous improvement.
• Provide guidance on project management methodologies, stakeholder communication, and execution best practices to strengthen cross-functional collaboration.

Skills

Program management

Cross-functional leadership

Stakeholder management

Process improvement

AI / Gen AI

Global collaboration

Travel readiness

Asana

Google Workspace

Slack

Tools

Asana

Google Workspace

Slack

Job description

Circle (NYSE: CRCL) is one of the worlds leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the worlds largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What you'll be part of:

Circle is looking for a Program Manager to join our Commercial team in APAC. In this role, you will play a critical part in executing Circle's go-to-market strategy by driving strategic initiatives, improving operational effectiveness, and enabling cross-functional collaboration. You will partner closely with Commercial leadership and customer-facing teams, including Business Development, Sales Engineering, Customer Success, and Customer Care, to ensure teams have the processes, resources, and information needed to succeed. You will lead complex, cross-functional programs, drive operational improvements, and implement scalable solutions that support Circle's commercial objectives and continued growth across the APAC region.

What you'll work on:

• Lead complex, cross-functional programs supporting Circle's commercial strategy, including go-to-market initiatives and strategic client implementations.
• Partner with APAC Commercial leadership to execute strategic priorities, drive operational initiatives, and ensure alignment with regional and global business objectives.
• Identify and implement process improvements that enhance operational efficiency, streamline workflows, and support scalable business growth.
• Develop and execute internal communication plans, facilitate leadership meetings, and coordinate key deliverables to ensure alignment across Commercial teams.
• Manage multiple concurrent projects across international teams and time zones, ensuring clear priorities, stakeholder alignment, and timely execution.
• Establish program reporting frameworks, define success metrics, and analyze performance to identify opportunities for continuous improvement.
• Provide guidance on project management methodologies, stakeholder communication, and execution best practices to strengthen cross-functional collaboration.

What you'll bring to Circle:

Core Requirements

• 10+ years of experience in program management, project management, business operations, or customer-facing implementations.
• Proven ability to lead complex, cross-functional initiatives and manage competing priorities in a fast-paced, global environment.
• Strong communication, presentation, and stakeholder management skills, with the ability to engage and influence stakeholders at all organizational levels.
• Demonstrated expertise in program planning, execution, process improvement, and performance measurement.
• Strong analytical, problem-solving, and conflict-resolution skills, with the ability to navigate ambiguity and drive effective solutions.
• Fluency with generative AI models (e.g., ChatGPT, Claude), prompt development, and agentic workflows, with the ability to apply AI-powered solutions to improve operational efficiency and business processes.
• Ability to collaborate across global teams and accommodate international time zones when needed, with willingness to travel internationally approximately 4-5 times per year.

Preferred Requirements

• Experience in fintech, payments, or financial services, with an interest in the evolving global payments ecosystem.
• Proficiency with project management and collaboration tools, such as Asana, Google Workspace, and Slack.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [e-mail] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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