Principal Program Manager, Commercial

Circle Internet Singapore Pte Ltd; Singapore; Remote; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Remote work

Job summary

Circle Internet Singapore Pte Ltd is seeking a Program Manager to join our Commercial team in APAC. You will drive go-to-market initiatives, improve operational effectiveness, and enable cross-functional collaboration across Business Development, Sales Engineering, Customer Success, and Customer Care.

You will manage multiple complex projects across time zones, establish reporting frameworks, and apply AI-powered solutions to streamline workflows, with international travel 4-5 times per year.

Qualifications

• 10+ years of program management, project management, business operations, or customer-facing implementations.
• Proven ability to lead cross-functional initiatives in a fast-paced global environment.
• Strong communication, presentation, and stakeholder management skills.

Responsibilities

• Lead complex, cross-functional programs supporting Circle’s commercial strategy.
• Partner with APAC Commercial leadership to execute strategic priorities.
• Identify and implement process improvements to enhance operational efficiency.

Skills

Program management

Cross-functional leadership

Stakeholder management

Communication skills

AI fluency

Travel readiness

Tools

Asana

Google Workspace

Slack

Job description

Circle (NYSE: CRCL) is one of the world’s leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What you’ll be responsible for:

Circle is looking for a Program Manager to join our Commercial team in APAC. In this role, you will play a critical part in executing Circle’s go-to-market strategy by driving strategic initiatives, improving operational effectiveness, and enabling cross-functional collaboration. You will partner closely with Commercial leadership and customer-facing teams, including Business Development, Sales Engineering, Customer Success, and Customer Care, to ensure teams have the processes, resources, and information needed to succeed. You will lead complex, cross-functional programs, drive operational improvements, and implement scalable solutions that support Circle’s commercial objectives and continued growth across the APAC region.

What you'll work on:

Lead complex, cross-functional programs supporting Circle’s commercial strategy, including go-to-market initiatives and strategic client implementations. Partner with APAC Commercial leadership to execute strategic priorities, drive operational initiatives, and ensure alignment with regional and global business objectives. Identify and implement process improvements that enhance operational efficiency, streamline workflows, and support scalable business growth. Develop and execute internal communication plans, facilitate leadership meetings, and coordinate key deliverables to ensure alignment across Commercial teams. Manage multiple concurrent projects across international teams and time zones, ensuring clear priorities, stakeholder alignment, and timely execution. Establish program reporting frameworks, define success metrics, and analyze performance to identify opportunities for continuous improvement. Provide guidance on project management methodologies, stakeholder communication, and execution best practices to strengthen cross-functional collaboration.

What you’ll bring to Circle:

• 10+ years of experience in program management, project management, business operations, or customer-facing implementations.
• Proven ability to lead complex, cross-functional initiatives and manage competing priorities in a fast-paced, global environment.
• Strong communication, presentation, and stakeholder management skills, with the ability to engage and influence stakeholders at all organizational levels.
• Demonstrated expertise in program planning, execution, process improvement, and performance measurement.
• Strong analytical, problem-solving, and conflict-resolution skills, with the ability to navigate ambiguity and drive effective solutions.
• Fluency with generative AI models (e.g., ChatGPT, Claude), prompt development, and agentic workflows, with the ability to apply AI-powered solutions to improve operational efficiency and business processes.
• Ability to collaborate across global teams and accommodate international time zones when needed, with willingness to travel internationally approximately 4-5 times per year.

Preferred Requirements

• Experience in fintech, payments, or financial services, with an interest in the evolving global payments ecosystem.
• Proficiency with project management and collaboration tools, such as Asana, Google Workspace, and Slack.

Circle is on a mission to create an inclusive financial future, with transparency at our core.

We consider a wide variety of elements when crafting our compensation ranges and total compensation packages. Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to [e-mail] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs. #LI-Remote

Circle believes in a future where digital dollars work securely around the world to create a more prosperous global economy for everyone.

To accomplish this, we created USDC, a digital currency backed by the US dollar and always redeemable 1:1. We work closely with regulators to ensure our digital dollar guides and surpasses the standards for stablecoins. By doing this, USDC has the potential to change how money moves around the world. Our values of Multistakeholder, Mindful, Driven by excellence, and High integrity drive us to succeed. Valuing our employees as stakeholders is about creating an environment that people can thrive and grow, be challenged and learn constantly – an environment that thrives on diversity by drawing competitive strength from within. Employees take pride in Circle’s culture and values. That’s why community members from around the world say we’re a top place.