Presales Technical Consultant

World Wide Technology; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

World Wide Technology (WWT) is seeking a Consulting Systems Engineer to lead pre-sales for Singapore and APAC, delivering tailored IT solutions and architecture for enterprise customers. You will partner with Sales to uncover opportunities, craft technical proposals, and ensure architectural alignment with client needs.

You will engage with OEMs and partners, mentor others, and drive long-term trusted advisory relationships while advancing cloud, network, and data center initiatives across the

Qualifications

• 10+ years of industry experience in senior client-facing roles or technology integration.
• Deep architectural and technical expertise across applications, infrastructure, cyber, cloud, and data center.
• Strong SME in two or more critical infrastructure areas.
• Industry certifications (CCDE, CCIE, CISSP, etc.) and experience in enterprise IT leadership collaboration.

Responsibilities

• Create and document a Client Architecture Plan for discovery and quarterly updates.
• Perform technical pre-sales engineering to tailor solutions for Singapore and APAC clients.
• Translate customer priorities into tailored IT solutions with the Sales team.
• Deliver pre-sales technology proposals, architectural diagrams, and service scopes.
• Lead requirements and scoping workshops with customers and partners.
• Build and maintain relationships with OEMs and services partners local to APAC.
• Advise Engineering on architecture and optimization services; mentor other consultants.
• Identify opportunities and collaborate with the team to propose engagements across the WWT portfolio.

Skills

Pre-sales experience

Solution architecture

Networking

Cloud & virtualization

Kubernetes

Education

Industry Certifications (CCDE, CCIE, CISSP, CDP, MCSE, AWS, Azure, GCP)

Tools

Kubernetes

Cloud platforms (AWS/Azure/GCP)

Job description

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

As Consulting Systems Engineer, you will be at the forefront of providing exceptional technical support to our Singapore and APAC clients, ensuring they receive tailored solutions that meet and exceed their requirements. In this role, you will play a pivotal part in supporting WWT’s largest Enterprise customers across Singapore and APAC.

Essential Functions:

• Create and Document a Client Architecture Plan: that outlines key areas for discovery in a templated and programmatic manner, for a subset of WWT’s Customers. Update this plan quarterly.
• Engage in Technical Pre-Sales Engineering: Leverage your technical expertise to understand client challenges and position solutions that not only meet but surpass customer requirements across a range of technologies.
• Deep Client Understanding: Work closely with clients and the WWT Sales team to gain a profound understanding of customer technical priorities, challenges, and initiatives that can be translated into tailored IT solutions.
• Deliver High-Quality Pre-Sales Solutions: Take responsibility for the development and quality of pre-sales technology solution deliverables within the domain of sales opportunities. This may include creating technical proposals, architectural diagrams, and service scopes.
• Requirements and Scoping Workshops: Actively participate in requirements and scoping workshops with customers, delivery partners, and Sales.
• Build Relationships: Develop and foster strong relationships with strategic original equipment manufacturers (OEMs) and key services partners local to your region and territory.
• Trusted Advisor: Act as a trusted advisor for the Engineering team, offering guidance on architecture and leading other consultants on solutions and optimization services.
• Consultative Support: Provide consultative support for enterprise solutions, covering a spectrum of technologies.
• Strong Client Relationships: Develop and maintain robust relationships with customer technical management and teams.
• Identifies services opportunities and works with team to propose solutions and engagements across the WWT portfolio.

Knowledge, Skills, and Abilities:

10-15 years of industry experience in client-side senior roles, or technology integrators, or manufacturers. Architectural and technical experience with applications, Infrastructure, Cyber, Cloud, and Networking, Data Center, and End User Experience solutions. Ideally strong Application development technology and Application Architecture history and understanding of current trends and migration strategies. Deep Skills and Knowledge as a Subject Matter Expert in 2 or more critical parts of infrastructure.

Industry Level Certifications including CCDE, CCIE, CISSP, CDP, MCSE AWS, Azure, GCP, etc. Experience in consulting with Fortune 500 IT leadership on deployment of technology solutions, ideally in a sales environment. Ideally working with clients in a digital transformation and operating model design and deployment. Architectural training and/or experience in common methodologies including TOGAF, UAM, etc.

Familiarity with Big Data, AI, automation, end user experience and service management technologies along with cloud technologies including containers, Kubernetes, cloud-native services, storage, networking, and commercial models at a high level.

Strong presentation skills and understanding of business impact of technology decisions. Motivated to win in selling situations by solving client issues. Passion for learning, with focus on constant expansion of technical knowledge.

Experience/Background Desired:

• 5+ years of experience in pre-sales engineering and Solution Architecture in Enterprise domains.
• 5+ years of experience in Networking-related fields.
• A minimum of 3-4 years in customer-facing/consultative roles.