Presales Manager- Cybersecurity Products

EX.SEARCH PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

EX.SEARCH PTE. LTD. seeks a regional Technical Support & Solution Implementation expert to engage Southeast Asian clients. You will guide pre-sales activities, craft technical demonstrations, and align solutions with local business contexts from Singapore, Indonesia, Thailand, and beyond.

The role requires 5–10 years in cybersecurity with overseas market exposure, strong English communication, and ability to coordinate with R&D and sales teams on POC projects in a fast-paced environment.

Qualifications

• Bachelor's degree or higher in CS/InfoSec or related field.
• Excellent English (CET-6/TEM-8/IELTS 6.5+) for negotiations and presentations.
• 5–10 years in cybersecurity with 3+ years pre-sales/technical support for overseas markets.

Responsibilities

• Provide pre-sales technical support to SEA clients; analyze requirements and conduct POC testing.
• Lead international bidding and tender management; draft proposals and conduct on-site English presentations.
• Develop English-language industry solutions and documentation tailored to SEA market.

Skills

Cross-cultural communication

English documentation

POC coordination

Pre-sales support

Technical presentation

Education

Bachelor's degree in Computer Science / Information Security

Tools

AWS/Azure/GCP

Job description

Job Responsibilities

1. Regional Technical Support & Solution Implementation: Provide pre-sales technical support to clients in Southeast Asia (Singapore, Indonesia, Thailand, Vietnam, etc.), including requirements analysis, technical workshops, POC testing, and product demonstrations, ensuring technical solutions are deeply integrated with local business scenarios.

2. International Bidding & Tender Management: Lead bidding projects for government agencies and large enterprises in Southeast Asia; draft international-standard proposals (RFP/RFI responses) and technical deviation statements; conduct on-site presentations and Q&A sessions in English.

3. Localized Solution Development: Develop and deliver English-language industry solutions, best practice case studies, and application scenario documentation tailored to Southeast Asian market characteristics (e.g., Fintech, cross-border e-commerce, digital government).

4. Channel Enablement & Ecosystem Cooperation: Support technical training for local channel partners (Resellers/MSPs) and assist sales teams in identifying businessopportunities; serve as a keynote speaker at regional security summits or marketing events to enhance the brand's technical influence.

5. Competitive Analysis & Product Feedback: Monitor Southeast Asian cybersecurity market trends and analyze the local strategies of international competitors (e.g., Palo Alto, Fortinet, Check Point); provide product optimization recommendations to the R&D team that align with overseas compliance requirements.

Job Requirements

• 1. Education & Major: Bachelor’s degree or higher in Computer Science, Information Security, Communication Engineering, or related fields; excellent English proficiency (CET-6/TEM-8/IELTS 6.5+) with the ability to independently conduct business negotiations and technical presentations entirely in English.
• 2. Industry Experience: 5–10 years of experience in the cybersecurity industry, including at least 3 years in pre-sales or technical support for overseas markets (specifically Southeast Asia); familiarity with implementation models for Zero Trust, SASE, cloud security, and data security products in international markets.
• Technical & Compliance Expertise: Familiarity with mainstream international security architectures and local compliance standards in Southeast Asia (e.g., PDPA in Singapore, Malaysia, and Thailand; PDP Law in Indonesia).
• In-depth understanding of cloud computing (AWS/Azure/GCP international regions), big data, and industrial internet security.
• Core Competencies: Exceptional cross-cultural communication skills, capable of effectively engaging with clients from diverse cultural backgrounds.
• Strong English documentation skills; able to independently produce high-quality technical proposals and whitepapers.
• Proven ability to resolve complex technical issues and coordinate product and R&D resources under high-pressure conditions to drive successful Proof of Concept (POC) projects.
• Preferred Qualifications: Possession of internationally recognized security or project management certifications (e.g., CISSP, CISM, CCSP, PMP).
• Prior experience with leading Southeast Asian technology companies (e.g., Grab, SeaGroup, GoTo) or international security vendors (e.g., Palo Alto, Fortinet, Trend Micro) is highly desirable.