Premium Bar Manager: Lead Exceptional Guest Experiences

PACQUELIN PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PACQUELIN PTE. LTD. in Singapore seeks an experienced venue operations leader to oversee daily front-of-house and bar teams, delivering exceptional guest experiences while ensuring compliance and profitability.

You will train and mentor staff, manage reservations and VIP guests, control beverage costs, schedule labour, and collaborate with the Chef-Owner on concepts and events to raise brand presence.

Qualifications

• Minimum 3 years' experience in a managerial role within premium hospitality venues (cocktail bars, luxury venues, hotels or fine dining).
• Strong knowledge of cocktails, spirits, wines and Champagne.
• Proven leadership and team management skills.
• Excellent customer service and communication abilities.
• Solid organisational and problem-solving capabilities in a fast-paced environment.
• Experience in inventory management, cost controls, and staff scheduling.

Responsibilities

• Oversee daily venue operations to ensure smooth, efficient service and high guest satisfaction.
• Lead, train, mentor, and motivate front-of-house and bar teams to achieve service excellence.
• Manage reservations, guest relations and VIP clientele to enhance loyalty.
• Maintain quality and consistency of beverages and service standards through monitoring.
• Monitor inventory levels, place stock orders, control beverage costs and manage supplier relationships.
• Prepare staff schedules and manage labour costs to optimize operational efficiency.
• Recruit, onboard and develop team members to build a skilled workforce.
• Ensure compliance with Singapore's food safety, liquor licensing and workplace safety regulations.
• Collaborate with Chef-Owner and management to develop concepts, events and guest experiences.
• Support marketing initiatives, private events and promotions to increase brand visibility.
• Monitor sales performance and implement strategies to meet business targets.

Skills

Team leadership

Beverage knowledge

Customer service

Staff training

Operations management

Budgeting

Inventory control

Problem solving

Shift planning

Job description

PACQUELIN PTE. LTD. in Singapore seeks an experienced venue operations leader to oversee daily front-of-house and bar teams, delivering exceptional guest experiences while ensuring compliance and profitability.

You will train and mentor staff, manage reservations and VIP guests, control beverage costs, schedule labour, and collaborate with the Chef-Owner on concepts and events to raise brand presence.