Poolside Ambassador

NEMA UNITED PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Part time

Job summary

aquaDucks in Singapore is seeking a Poolside Ambassador to greet families, support pool operations, and ensure a friendly, safe environment for children and guests.

You'll move between locations, coordinate class schedules, handle enquiries, and provide tours, all with a warm energy and a can-do attitude. Prior customer service or hospitality experience helps, but the right attitude will win. Shorts and slippers are acceptable.

Qualifications

• Prior experience in customer service, hospitality, or children's education is preferred.
• Energetic, friendly and comfortable interacting with families and kids.

Responsibilities

• Greet families and guests at the poolside.
• Provide facility tours for a personalized guest experience.
• Coordinate class schedules and help with enrolments.
• Handle enquiries, trials, and follow-ups with a smile.

Job description

Poolside Ambassador (Full/Part-time)

Dive into an exciting opportunity! Join our swim school as a Poolside Ambassador!

aquaDucks is aninternationally award-winning swim school with programmes for babies and children across multiple locations in Singapore. We're looking for someone special to join our poolside team.

About Us

aquaDucks was founded in 1989 and weprovide swimming lessons across multiple locations in Singapore. We are proudto offer our studentsa unique swim experiencewitha truly professional team. We have blended the best techniques from all overthe world combined with extremely passionate coaches, to deliver you anexclusive world class swimming programme.

Our mission is toempower students with exceptional and enjoyable swim journeys, fosteringcomfort, safety, and excellence in swimming as an essential way of life. We arededicated to teaching the finest lifesaving techniques and encouraging aprofond connection with swimming that extends beyond the pool.

The Team

We are proud to be a fun and dynamic place to work and believe that having a happy team with a positive culture is key to our school’s success.This positive culture is something we consciously work on at aquaDucks fora very important reason. The positive school climate is directly related to learning and success and in our case that means learning to swim! We believe that an environment where students feel safe, respected, supported and valued provides a foundation for students to best learn and achieve.

What Does the Job Actually Look Like?

Every day is a little different — and that's what makes it great.

You'll be the friendly face that families see when they arrive. The person who makes sure everything runs smoothly at the pool. The one who knows every child's name and genuinely cares about making every visit a great experience.

On any given day, you might be:

• Welcoming new and returning families at the poolside
• Provide facility tours for an excellent and personalised guest experience
• Coordinating class schedules
• Handling enquiries, trials, new registrations, and follow-ups with a smile
• Moving between our locations across Singapore as needed
• Keeping poolside operations smooth, safe, and organised
• Being the go-to person when parents have questions, concerns, or just need a friendly chat

Just like how each of our pool is unique, no two days are exactly the same. You'll need to be adaptable, on your feet, and genuinely enjoy the beautiful chaos that comes with working in a swim academy environment.

Who We're Looking For

You don't need a swimming certificate for this one — but you do need great energy.

The ideal aquaDucks Poolside Ambassador is someone who:

• Loves working with children and families
• Has a warm, natural approach to customer service
• Is comfortable outdoors and moving between locations (not mandatory but an is an added advantage)
• Thrives in a dynamic, fast-paced environment
• Is organized with attention to detail, reliable, and takes initiative
• Tech savvy and experienced working with scheduling systems and Microsoft Office

• Can handle the unexpected with a smile (because with kids around, you know it happens!)
• Is perfectly happy turning up in shorts and slippers

Prior experience in customer service, hospitality, or a children's education environment is a plus — but the right attitude will always win over a perfect CV.

What You'll Get

• A role with real purpose — you're supporting children's development every single day
• A warm, fun team that genuinely looks out for each other
• Variety — no two pools, no two days, no two families are the same
• The chance to be part of an internationally recognized swim academy with over 30 years of operation in Singapore.
• And yes — a workplace dress code that includes shorts and slippers.

Sound Like You?

We'd love to hear from you.