Policy Servicing Manager - Operations & Compliance

HSBC; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global bank in Singapore is seeking a qualified Manager for Policy Servicing. The role involves processing policies, maintaining procedures, and assisting clients with inquiries. Ideal candidates will have strong attention to detail, excellent organizational skills, and prior experience in insurance or customer service. This position offers opportunities for growth within a diverse and dynamic environment.

Qualifications

• Previous experience in insurance operations or administrative roles is preferred.
• Strong attention to detail and accuracy in data processing.
• Excellent organizational and time-management skills.

Responsibilities

• Process new policies and ensure compliance with regulations.
• Prepare and maintain departments Standard Operating Procedures.
• Assist customers with inquiries related to policies.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree in business administration or finance

Tools

Microsoft Office Suite

Job description

A leading global bank in Singapore is seeking a qualified Manager for Policy Servicing. The role involves processing policies, maintaining procedures, and assisting clients with inquiries. Ideal candidates will have strong attention to detail, excellent organizational skills, and prior experience in insurance or customer service. This position offers opportunities for growth within a diverse and dynamic environment.