Platform Operations Engineer

DBiz.ai; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

DBiz.ai is seeking a Platform Operations Engineer to design, implement, operate, and improve IAM across client environments. You will work with Microsoft identity technologies, federation protocols, and platform automation to deliver secure, reliable identity services.

The role requires collaboration with internal teams, clients, and partners, along with hands-on scripting and Graph API usage to automate identity administration and governance. Singapore-based operations preferred.

Qualifications

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering, or related discipline; or equivalent practical experience.
• At least 4 years of experience in IAM, platform engineering, automation, or a related field.
• Experience with directory and identity services such as Active Directory, LDAP, AD FS, and Microsoft Entra ID.
• Strong understanding of identity and federation protocols including SAML, OAuth, and OpenID Connect (Kerberos is an advantage).
• Experience using Microsoft Graph API for identity management, integration, or automation.
• Proficiency in scripting/automation using PowerShell, Python, or similar technologies.
• Knowledge of identity governance, access management, and compliance requirements.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good written and verbal communication skills.
• Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.
• Willingness to support the operations and continuous improvement of shared identity services across client environments.

Responsibilities

• Design, implement, configure, and maintain IAM solutions across client organisations and project environments.
• Support the delivery, operations, and continuous improvement of shared identity solutions used by various client stakeholders.
• Configure and manage identity brokering and federation products in the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure (PKI), and Microsoft Entra ID.
• Implement and manage authentication and authorisation protocols including Kerberos, SAML, OAuth, and OpenID Connect.
• Use Microsoft Graph API to support identity administration, integration, and automation.
• Ensure the security, resilience, governance, and compliance of the identity platform(s).
• Develop and maintain scripts, tools, and automation to reduce operational toil and eliminate repetitive manual tasks.
• Build and maintain platform and deployment automation using scripting, configuration management, and CI/CD practices.
• Apply DevSecOps principles to platform, identity, and security automation.
• Support day-to-day operations, troubleshoot incidents, and resolve IAM and platform-related issues.
• Contribute to monitoring, documentation, testing, change management, and operational readiness activities.
• Work closely with team members to plan, deliver, and support identity and automation initiatives across multiple client projects.
• Collaborate with cross-functional teams, clients, vendors, and technology partners to resolve issues and deliver outcomes.
• Communicate technical matters clearly to both technical and non-technical stakeholders.
• Share knowledge, support teammates, and contribute positively to a collaborative and inclusive team culture.
• Participate in on-call, incident response, or other operational support arrangements where required.

Skills

IAM experience

AD Entra ID

Federation protocols

Microsoft Graph API

Scripting/Automation

Governance & Compliance

Troubleshooting & Problem-Solving

Communication

Team collaboration

DevSecOps mindset

Education

Bachelor's degree in CS/IT/Engineering

Job description

• We are seeking a Platform Operations Engineer to design, implement, operate, and continuously improve identity and access management (IAM) capabilities across multiple client environments and projects.
• The ideal candidate has hands-on experience with identity solutions, authentication/authorisation protocols, Microsoft identity technologies, and platform automation.
• This role requires a strong team player who can work collaboratively with internal teams, clients, technology partners, and stakeholders to deliver secure, reliable, and scalable identity services.

Key Responsibilities

Identity and Access Management

• Design, implement, configure, and maintain IAM solutions across client organisations and project environments.
• Support the delivery, operations, and continuous improvement of shared identity solutions used by various client stakeholders.
• Configure and manage identity brokering and federation products in the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure (PKI), and Microsoft Entra ID.
• Implement and manage authentication and authorisation protocols including Kerberos, SAML, OAuth, and OpenID Connect.
• Use Microsoft Graph API to support identity administration, integration, and automation.
• Ensure the security, resilience, governance, and compliance of the identity platform(s).

Platform Automation and Operations

• Develop and maintain scripts, tools, and automation to reduce operational toil and eliminate repetitive manual tasks.
• Build and maintain platform and deployment automation using scripting, configuration management, and CI/CD practices.
• Apply DevSecOps principles to platform, identity, and security automation.
• Support day-to-day operations, troubleshoot incidents, and resolve IAM and platform-related issues.
• Contribute to monitoring, documentation, testing, change management, and operational readiness activities.

Collaboration and Stakeholder Engagement

• Work closely with team members to plan, deliver, and support identity and automation initiatives across multiple client projects.
• Collaborate with cross-functional teams, clients, vendors, and technology partners to resolve issues and deliver outcomes.
• Communicate technical matters clearly to both technical and non-technical stakeholders.
• Share knowledge, support teammates, and contribute positively to a collaborative and inclusive team culture.
• Participate in on-call, incident response, or other operational support arrangements where required.

Required Skills and Experience (Core Requirements)

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering, or related discipline; or equivalent practical experience.
• At least 4 years of experience in IAM, platform engineering, automation, or a related field.
• Experience with directory and identity services such as Active Directory, LDAP, AD FS, and Microsoft Entra ID.
• Strong understanding of identity and federation protocols including SAML, OAuth, and OpenID Connect (Kerberos is an advantage).
• Experience using Microsoft Graph API for identity management, integration, or automation.
• Proficiency in scripting/automation using PowerShell, Python, or similar technologies.
• Knowledge of identity governance, access management, and compliance requirements.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good written and verbal communication skills.
• Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.
• Willingness to support the operations and continuous improvement of shared identity services across client environments.

Preferred Qualifications

• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Azure Security Engineer Associate.
• Relevant Azure, AWS, or DevOps certifications.
• Experience supporting identity federation or shared identity platforms across multiple organisations.
• Experience designing and integrating identity solutions in regulated or large enterprise environments.

Key Attributes

• Collaborative team player with a service-oriented mindset.
• Proactive, accountable, and committed to continuous improvement.
• Able to balance security, reliability, usability, and operational requirements.
• Comfortable working across technical domains and engaging diverse stakeholders.
• Willing to learn, share knowledge, and contribute to a positive team culture.