Platform Operations Engineer

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is seeking a skilled Platform Operations Engineer to ensure platform reliability, optimize performance and support seamless government identity services. The role is based in Singapore with work from office arrangements.

You will design and maintain IAM solutions, implement authentication protocols, automate operations, and collaborate with government agencies and partners to deliver outcomes.

Qualifications

• Degree in Computer Science, Computer Engineering, Information Technology, or related discipline.
• At least 2 years of experience in IAM, platform engineering, automation or related field.
• Experience with directory and identity services such as Active Directory, LDAP, AD FS and Microsoft Entra ID.

Responsibilities

• Design, implement, configure and maintain IAM solutions across the organisation.
• Develop and maintain scripts, tools and automation to reduce operational toil and automate repetitive tasks.
• Build and maintain platform deployment automation using scripting, configuration management and CI/CD practices.
• Apply DevSecOps principles to platform, identity and security automation.
• Support day-to-day operations, troubleshoot incidents and resolve IAM and platform issues.
• Contribute to monitoring, documentation, testing, change management and operational readiness.

Skills

IAM

Platform engineering

Automation

Scripting

Education

Degree in CS/IT or related field

Tools

Active Directory

AD FS

Microsoft Graph API

PowerShell

Python

Job description

We're Hiring: Platform Operations Engineer!

We are looking for a skilled and proactive Platform Operations Engineer to join our team in Singapore. If you have hands-on experience managing complex platforms and thrive in fast-paced environments, this role is for you. You will play a key part in ensuring system reliability, optimizing performance, and supporting seamless operations across our technology stack.

Location: Singapore, Singapore

Work Mode: Work from Office

Role: Platform Operations Engineer

Key Responsibilities

Identity and Access Management

• Design, implement, configure and maintain IAM solutions across the organisation.
• Support the delivery, operation and continuous improvement of Whole-of-Government identity solutions used by government agencies and stakeholders.
• Configure and manage identity brokering and federation products, with a focus on the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure and Microsoft Entra ID.
• Implement and manage authentication and authorisation protocols, including Kerberos, SAML, OAuth and OpenID Connect.
• Use Microsoft Graph API to support identity administration, integration and automation.
• Ensure the security, resilience, governance and compliance of identity platfrom.

Platform Automation and Operations

• Develop and maintain scripts, tools and automation to reduce operational toil and eliminate repetitive manual tasks.
• Build and maintain platform and deployment automation using appropriate scripting, configuration management and CI/CD practices.
• Apply DevSecOps principles to platform, identity and security automation.
• Support day-to-day operations, troubleshoot incidents and resolve IAM and platform-related issues.
• Contribute to monitoring, documentation, testing, change management and operational readiness activities.

Collaboration and Stakeholder Engagement

• Work closely with team members to plan, deliver and support identity and automation initiatives.
• Collaborate with cross-functional teams, government agencies, vendors and technology partners to resolve issues and deliver outcomes.
• Communicate technical matters clearly to both technical and non-technical stakeholders.
• Share knowledge, support teammates and contribute positively to a collaborative and inclusive team culture.
• Participate in on-call, incident response or other operational support arrangements where required.

Required Skills and Experience

Core Requirements

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of relevant qualifications and professional experience.
• At least 2 years of experience in IAM, platform engineering, automation or a related field.
• Experience with directory and identity services, such as Active Directory, LDAP, AD FS and Microsoft Entra ID.
• Strong understanding of identity and federation protocols, including SAML, OAuth and OpenID Connect. Knowledge of Kerberos is an advantage.
• Experience using Microsoft Graph API for identity management, integration or automation tasks.
• Proficiency in scripting and automation using PowerShell, Python or similar technologies.
• Knowledge of identity governance, access management and compliance requirements.
• Strong troubleshooting, analytical and problem-solving skills.
• Good written and verbal communication skills.
• Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.
• Willingness to support the operations and continuous improvement of Whole-of-Government identity services.

Preferred Qualifications

• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Azure Security Engineer Associate.
• Relevant Azure, AWS or DevOps certifications.
• Experience supporting identity federation or shared identity platforms across multiple organisations or agencies.
• Knowledge of, and practical experience working with, Singapore Government identity platforms, together with architectural experience designing and integrating identity solutions in government, regulated or large enterprise environments.