Platform Operations Engineer

Rapsys Technologies Pte Ltd.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Rapsys Technologies Pte Ltd in Singapore is seeking a Platform Operations Engineer to ensure system reliability, optimize performance and support seamless operations across our technology stack. The role demands hands-on experience with identity services and platform automation.

You will design, implement and manage IAM solutions, automate deployments, participate in on-call incidents and collaborate with government and partner teams to deliver secure identity services using AD, Entra ID, SAML,

Qualifications

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering or a related discipline, or equivalent experience.
• At least 2 years of IAM, platform engineering, automation or related work.
• Experience with directory and identity services like Active Directory, LDAP, AD FS, Microsoft Entra ID.
• Strong understanding of SAML, OAuth and OpenID Connect; Kerberos is a plus.
• Experience using Microsoft Graph API for identity management/automation tasks.
• Scripting/automation proficiency with PowerShell, Python or similar.
• Knowledge of identity governance, access management and compliance requirements.
• Strong troubleshooting, analytical and problem-solving skills.
• Good written and verbal communication; team player in multi-stakeholder environments.
• Willingness to support Whole-of-Government identity services.

Responsibilities

• Design, implement and maintain IAM solutions across the organisation.
• Develop automation to reduce operational toil and support CI/CD practices.
• Manage identity brokering and federation, focusing on the Microsoft ecosystem (AD, Entra ID, ADFS).
• Configure authentication/authorisation protocols (SAML, OAuth, OpenID Connect).
• Use Microsoft Graph API to support identity administration, integration and automation.
• Ensure security, resilience, governance and compliance of identity platforms.
• Collaborate with cross-functional teams and stakeholders to deliver outcomes.
• Participate in on-call, incident response and operational readiness activities.

Skills

IAM

Platform engineering

Automation

PowerShell

Python

Microsoft Graph API

Active Directory

SAML

OAuth & OpenID Connect

Kerberos

Governance & compliance

On-call / incident response

Education

Bachelor degree in CS/IT/Engineering or related field

Tools

Active Directory

LDAP

Microsoft Entra ID

AD FS

Microsoft Graph API

PowerShell

Python

Job description

We're Hiring: Platform Operations Engineer!

We are looking for a skilled and proactive Platform Operations Engineer to join our team in Singapore. If you have hands-on experience managing complex platforms and thrive in fast-paced environments, this role is for you. You will play a key part in ensuring system reliability, optimizing performance, and supporting seamless operations across our technology stack.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Platform Operations Engineer

Key Responsibilities
Identity and Access Management

• Design, implement, configure and maintain IAM solutions across the organisation.
• Support the delivery, operation and continuous improvement of Whole-of-Government identity solutions used by government agencies and stakeholders.
• Configure and manage identity brokering and federation products, with a focus on the Microsoft ecosystem, including Active Directory, AD FS, Public Key Infrastructure and Microsoft Entra ID.
• Implement and manage authentication and authorisation protocols, including Kerberos, SAML, OAuth and OpenID Connect.
• Use Microsoft Graph API to support identity administration, integration and automation.
• Ensure the security, resilience, governance and compliance of identity platfrom.

Platform Automation and Operations

• Develop and maintain scripts, tools and automation to reduce operational toil and eliminate repetitive manual tasks.
• Build and maintain platform and deployment automation using appropriate scripting, configuration management and CI/CD practices.
• Apply DevSecOps principles to platform, identity and security automation.
• Support day-to-day operations, troubleshoot incidents and resolve IAM and platform-related issues.
• Contribute to monitoring, documentation, testing, change management and operational readiness activities.

Collaboration and Stakeholder Engagement

• Work closely with team members to plan, deliver and support identity and automation initiatives.
• Collaborate with cross-functional teams, government agencies, vendors and technology partners to resolve issues and deliver outcomes.
• Communicate technical matters clearly to both technical and non-technical stakeholders.
• Share knowledge, support teammates and contribute positively to a collaborative and inclusive team culture.
• Participate in on-call, incident response or other operational support arrangements where required.

Required Skills and Experience

Core Requirements

• Degree in Computer Science, Computer Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of relevant qualifications and professional experience.
• At least 2 years of experience in IAM, platform engineering, automation or a related field.
• Experience with directory and identity services, such as Active Directory, LDAP, AD FS and Microsoft Entra ID.
• Strong understanding of identity and federation protocols, including SAML, OAuth and OpenID Connect. Knowledge of Kerberos is an advantage.
• Experience using Microsoft Graph API for identity management, integration or automation tasks.
• Proficiency in scripting and automation using PowerShell, Python or similar technologies.
• Knowledge of identity governance, access management and compliance requirements.
• Strong troubleshooting, analytical and problem-solving skills.
• Good written and verbal communication skills.
• Demonstrated ability to work effectively as a team player in a collaborative, multi-stakeholder environment.
• Willingness to support the operations and continuous improvement of Whole-of-Government identity services.

Preferred Qualifications

• Microsoft Certified: Identity and Access Administrator Associate.
• Microsoft Certified: Azure Security Engineer Associate.
• Relevant Azure, AWS or DevOps certifications.
• Experience supporting identity federation or shared identity platforms across multiple organisations or agencies
• Knowledge of, and practical experience working with, Singapore Government identity platforms, together with architectural experience designing and integrating identity solutions in government, regulated or large enterprise environments.