Pharmacy Assistant (to Pharmacy Technician) Temp to Contract

Tan Tock Seng Hospital; Singapore; On-site; SGD 20,088 - 31,248; Part time

Job summary

Tan Tock Seng Hospital invites applications for a Pharmacy Assistant as part of a pathway to become a Pharmacy Technician. The role emphasises frontline patient interactions, including answering enquiries, consulting on government schemes, and ensuring accurate medication distribution.

Responsibilities cover patient-facing duties and backend tasks such as packing, labeling, stock control and error detection. Success can lead to CPTC sponsorship and progression within the department.

Qualifications

• Minimum 3 GCE 'O' level credits in English, Mathematics and Science
• Minimum 2 years of working experience (healthcare-related advantageous)
• Candidates with CPTC may apply directly as Pharmacy Technician
• Team player with excellent interpersonal skills and customer service

Responsibilities

• Attending to phone or walk-in enquiries from patients and next-of-kin
• Financial counselling relating to government schemes, subsidies, or insurance
• Conduct Medication Supply Verification for patients at assigned clinics
• Picking, packing and labelling of prescriptions with speed and accuracy
• Management of drug stock and inventory, near-expiry checks and receiving goods from store
• Detect prescription errors and perform corrections as needed

Skills

Customer service

Interpersonal communication

Attention to detail

Multi-tasking

Education

GCE 'O' level credits

NITEC/Diploma holders or equivalent

Job description

Have a keen interest in drugs and medicines and their mechanism of action on the body? Enjoy interacting with individuals from all walks of life? Motivated by a fast-paced dynamic environment with quick turnaround? Able to multi-task and stay focused with accuracy? Interested in contributing to the healthcare industry?

As part of TTSH's efforts to groom Pharmacy Technicians, the Pharmacy Assistant to Pharmacy Technician scheme facilitates aspiring individuals (including mid-career switchers) to work towards a career as a Pharmacy Technician.

• Initial 8 weeks hourly rated contract as a Pharmacy Assistant.
• Subject to performance, candidates may be offered a 1 year contract (on renewable basis) as a Pharmacy Assistant

The Pharmacy Assistant and Pharmacy Technicians are primarily patient-fronting positions.

Frontline Duties

• Attending to phone or walk-in enquiries from patients and next-of-kin
• Financial counselling (relating to Government schemes & subsidies or insurance schemes)
• Conduct Medication Supply Verification for patients at assigned clinics

Backend

• Picking, packing and labelling of medication prescriptions with speed and accuracy, within the targeted timeframe
• Re-label and print summary labels, rectify typing errors, file and count prescriptions
• Management of drug stock and inventory, involving monitoring of buffer stock, checking of near-expiry medications and receiving goods from store
• Detect prescription errors or prescription processing errors and perform prescriber clarification and prescription rectification appropriately
• Ad-hoc duties from time to time

Depending on performance, candidates may be sponsored to undergo the Certified Pharmacy Technician Course (CPTC) in order to be certified and progress further as a Pharmacy Technician.

Work Schedule: Office Hours (Mondays - Fridays, Half days on Saturdays, may be rostered on Sundays & PH)

Requirements

• Minimum 3 GCE "O" level credits in English, Mathematics and Science OR NITEC/Diploma holders in any discipline
• Minimum 2 years of working experience (not limited to within healthcare, although relevant healthcare related work would be an advantage)
• Candidates who possess the CPTC certificate may apply directly as a Pharmacy Technician
• A team player with excellent interpersonal skills
• A passion in healthcare and customer service
• Independent and meticulous
• Able to multi-task and adapt in a fast-paced and dynamic environment
• Individuals considering a mid-career switch are welcome.