Pharma QA Specialist - Logistics

Kuehne + Nagel Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Kuehne+Nagel in Singapore is seeking a Contract Logistics Quality Specialist (Pharma Tech) to uphold quality across pharmaceutical warehousing. You will conduct inspections, review processes and work with operations to ensure compliance with customer expectations, regulatory requirements and internal standards.

You will investigate discrepancies, perform root-cause analyses, implement corrective actions and maintain quality documentation.

Qualifications

• Experience in quality assurance, quality control or compliance within warehousing, logistics, pharmaceutical, healthcare or another regulated environment.
• Understanding of quality management systems, SOPs, work instructions and document control.
• Experience conducting inspections, audits, investigations and root cause analysis.
• Ability to identify process gaps, recommend corrective actions and follow through on implementation.
• Strong analytical skills, with the ability to interpret quality data, identify trends and prepare clear reports.
• Familiarity with ISO standards and quality documentation requirements.
• Good communication and stakeholder management skills, with the confidence to engage operational teams and customers.

Responsibilities

• Conduct quality inspections, controls and verifications for incoming and outgoing goods, ensuring compliance with established standards and customer requirements.
• Review warehouse processes, SOPs and work instructions to identify errors, verify process adherence and maintain consistent quality standards.
• Investigate internal and external quality issues, including customer complaints, discrepancies and non-conformances, using root cause analysis.
• Recommend and implement corrective and preventative actions to address recurring issues and strengthen quality performance.
• Create, maintain and control quality documentation and records in accordance with applicable ISO standards and internal procedures.
• Use co-packing software and relevant systems to maintain accurate quality data, monitor performance and support process improvements.
• Prepare, analyse and present quality control reports, highlighting trends, risks, recurring errors and improvement opportunities.
• Conduct audits and compliance checks to identify operational risks and ensure adherence to applicable regulatory, safety and quality requirements.
• Support compliance with hazardous materials management, emergency procedures and relevant local legal requirements.
• Train and guide warehouse employees on quality processes, SOPs, work instructions and applicable regulatory requirements.
• Collaborate with warehouse operations, customers and other stakeholders to resolve quality issues and improve service delivery.
• Contribute to continuous improvement initiatives that strengthen product integrity, operational efficiency and customer satisfaction.

Skills

Quality assurance

Quality control

Regulatory compliance

Root cause analysis

SOPs & docs

Data analysis

Stakeholder management

Attention to detail

Tools

Co-packing software

Job description

Kuehne+Nagel in Singapore is seeking a Contract Logistics Quality Specialist (Pharma Tech) to uphold quality across pharmaceutical warehousing. You will conduct inspections, review processes and work with operations to ensure compliance with customer expectations, regulatory requirements and internal standards.

You will investigate discrepancies, perform root-cause analyses, implement corrective actions and maintain quality documentation.