Pet Memorial Experience Specialist (Training Provided)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 29,000 - 33,000; Full time

Benefits offered by this job

Training Provided

Job summary

THE SUPREME HR ADVISORY PTE. LTD. in Singapore is seeking a Pet Memorial Service Specialist (Training Provided).

You will be the primary contact for families, guiding them through memorial options and coordinating with the operations team to ensure smooth execution. The role involves handling pets with utmost respect, preparing farewell sessions, and guiding families from intake to aftercare. Salary starts at 2,600 SGD basic with commission and OT up to 3,000 SGD gross; 5.5 day work week; office

Qualifications

• Training provided.

Responsibilities

• Serve as the primary contact for families (calls, WhatsApp, walk-ins).
• Guide families through service options, helping them make decisions.
• Take ownership of each assigned case from intake to aftercare.
• Anticipate client needs and proactively guide them through each step of the journey.
• Act as the bridge between the family and operations team to ensure flawless execution.
• Prepare and facilitate farewell sessions in memorial rooms (VIP Garden Hall / Starry Room).
• Guide families through the farewell process, including final moments, messages, and rituals.
• Perform gentle grooming, cleaning, and preparation of pets for farewell.
• Handle pets with the utmost respect, treating every pet as a beloved family member.
• Support pet transfers and collection when required.

Job description

THE SUPREME HR ADVISORY PTE. LTD. in Singapore is seeking a Pet Memorial Service Specialist (Training Provided).

You will be the primary contact for families, guiding them through memorial options and coordinating with the operations team to ensure smooth execution. The role involves handling pets with utmost respect, preparing farewell sessions, and guiding families from intake to aftercare. Salary starts at 2,600 SGD basic with commission and OT up to 3,000 SGD gross; 5.5 day work week; office